iPhone 3.5.3 official feedback thread

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Re: iPhone 3.5.3 official feedback thread

Postby nqjoe » Fri Jan 18, 2013 8:18 pm

Hi,
Previously I reported issue with older waze version on my phone - see this thread - viewtopic.php?f=3&t=32801&start=240#p333766

I did a clean install after that and it worked perfectly - the only difference I made was instead of actively using it, I either left waze ran in background or ran it with 2D view and lower screen brightness. It never crashed since. I would just go in to activate navigation then either go back to my home screen or shut the screen off.

After the latest update, everything works as usual until today when I attempted to change from 2D view to 3D view - it crashed right away and rebooted my phone.

I don't know technical stuffs about this issue but I know that if I want waze to work for me, I have to do these steps:
1. Lower my screen brightness down (never max!)
2. Start waze
3. Change to 2D view
4. Set the course/navigation
5. Pray it won't crash

If you have same issue of your phone keeps rebooting, you may try my solution - see if it works for you too.

Happy waze-ing!
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Re: iPhone 3.5.3 official feedback thread

Postby OldGnome » Thu Jan 24, 2013 4:34 pm

perlin wrote:We are aware of the problems with contact searching and working on fixing them. So far we've detected that waze doesn't return contact results on iOS that's lower than 6 and returns results partially on iOS 6.0.1 and up. If you have information that confirms or contradicts this, please share.

I can confirm that on an iPhone 4S running iOS 6.0.1, I get some returns on some searches.
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Wed Jan 23, 2013 3:13 pm

Hi guys,
Everyone who's having a problem with the FB connection and it seems broken for him (not seeing friends or other kinds of problems), please provide me exact times at which the log-ins were attempted (login= opening waze).

Thanks.
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Thu Jan 24, 2013 10:00 am

Dave2084 wrote:
ghost012 wrote:
...Can't search contacts on iOS 5.1.1

The same for me. I want the old feature back! Please - of course :)


Works fine on iOS 6.0.1. It must be something to do with iOS 6 privacy permissions which got a significant overhaul.

It is possible that in order for it to work under iOS 6 it cannot under previous versions of iOS. I guess only Waze (or maybe another developer) can answer that.

We're currently checking this issue. I'll appreciate if you elaborate on the saying "can't search contact". What do you mean by that?
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Thu Jan 24, 2013 12:02 pm

seriousarsonist wrote:So... Major issues today, first off, about 1ish (GMT) waze couldn't get a network, everything else was fine including twitter and iMessage.

Next up, about 20.45 (GMT) navigating home I was nearly home and waze asked if I was going home 3 times. Not sure what gives there. Image

Also got told I couldn't do petrol prices as I am a baby, don't think so...
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Thanks for reporting, we're checking your logs.
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Thu Jan 24, 2013 2:10 pm

AlanOfTheBerg wrote:I tested an concur that there is a significant issue with contact searching in 3.5.3

We are aware of the problems with contact searching and working on fixing them. So far we've detected that waze doesn't return contact results on iOS that's lower than 6 and returns results partially on iOS 6.0.1 and up. If you have information that confirms or contradicts this, please share.
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Tue Feb 05, 2013 2:20 pm

lakeyboy wrote:I noticed this error today. Traffic alerts generated by Waze (and not reported by the user) seem to be grabbing the wrong road name when Waze automatically reports.

Can you find another examples?
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Wed Feb 20, 2013 9:21 am

AlanOfTheBerg wrote:
pierino84 wrote:2) When pressing the "share your route" button (I don't know the exact English translation), if my mobile is currently searching for network, waze freezes with the "please wait" alert, and the spinning wheel. It remains so even after the phone is connected to the 3G network. I have to manually kill the app and restart it, in order to clear the screen form the pop-up.

Confirmed this happens in the current iOS beta as well. I will submit this as a bug.

We are aware of this and it will be fixed.
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Wed Feb 20, 2013 3:18 pm

fabryx73 wrote:Are you also aware about the no report issue?
This issue made Waze less usable when driving into cities.
Please give us a feedback.
Bye

If you could explain what exactly is the "no report issue", it would be great.
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Re: iPhone 3.5.3 official feedback thread

Postby perlin » Mon Feb 25, 2013 11:24 am

fabryx73 wrote:Anyway... from many weeks (at least on the last two releases of Waze for iPhone) the popup reports when stopped are never more shown on screen.

Only group report (useless) and marketing popups are shown.
Can you help me and the dozens of users are reporting this issue?

We've set up a new zero-speed popups mechanism, that displays up to 4 alert popups at stand-still, in relation to your location near events. If you select to see events on your route only, the popups will be displayed up to 100 km on your route. If you select otherwise (and it doesn't matter which radius you'll choose), they will be displayed up to 5 or 10 km. If you're not near any event, nothing will be displayed when standing still. (you're now probably asking "then why do you still have the old radius selecting if you ignore it". The answer is- we'll change that).
In addition to the alerts, we also display a zero-speed ad and "friends online" popup. Each one of them has a different criteria for display, that depends on the user (if he has friends that are now online, if he's around a location that contains ads, etc.).
It's possible to have a whole drive without getting a single popup. But if you suspect that you should have been getting some (if you know that there are events near you, an ad or friends online) and you didn't- please mention the time of the drive/standstill.
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