CrackedLCD wrote:jdeyoung wrote:I am running on Android 4.1.1 on the Droid Razr Maxx HD. I upgraded from the latest beta and all seemed to have gone OK.
HOWEVER, now the app can't seem to run more than 10-15 minutes without crashing - and sometimes it stops after a couple of minutes. I have been both in navigation mode (to a specific destination) as well as simply having waze "on" while driving.
The "waze has stopped" message often coincides with Droid sensing a WiFi signal, or stopping at a stoplight. Can't seem to keep the app running.
Haven't always sent comments on "send report" option, but have always submitted reports.
Also, every single time I attempt to go to "MyWaze/Scoreboard" I get the message "Unfortunately, Waze has stopped."
Please let me know if there is something, anything I can do until a fix version becomes available.
I have the same exact set of crashes, only I'm running an HTC Droid DNA with 4.1.1. The crashes are definitely related to the advertising pop ups that you get if a) you're stopped for more than six seconds and b) near one of the advertisers' pins on screen. Mine also crashes on the Scoreboard and Coupons or whatever it's called now (My Specials?)
There are a couple of workarounds to keep Waze running when you're stopped. The easiest thing I've found is to turn the screen off before you stop. If it's off, the ads (and alerts, unfortunately) won't come up. Alternatively, you can just minimize Waze so it runs in the background while stopped, OR you can submit gas prices or checkin to Foursquare venues. As long as you're doing something or Waze is in the background, it won't crash. At least, that's been my experience.
I was able to determine this by having a fellow Wazer ride with me for a few days. He has a Razr HD (not Maxx or Maxx HD) running 4.1.1 and no crash issues at all. At the exact moment mine crashed, his would display a pop up ad. But on his, the ad can be dismissed or go away and he won't see any more for a few days; on mine (ours) it keeps trying to serve the ad over and over and over which leads to constant crashing.
It's still just a theory at this point but I'm 90% sure that ads are the culprit.
I know turning off the screen or minimizing Waze at intersections is a headache but it's worth trying just to see if it alleviates the problem. I'm interested to know if it works for you as it did for me.
I too am beginning to suspect ad servers, since I have actually not see any adds since upgrading to the new version. But I don't think I've seen waze cycle thru "reports" while stopped either. That COULD point to me having installed "lite free" to intercept notifications to flash the led in different colors based on the notification? I may try and de-activate that and see if the behavior improves...