Username issues

These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.

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Re: Username issues

Postby AndyPoms » Thu Feb 07, 2013 7:31 pm

Have you seen this thread? viewtopic.php?f=15&t=39594
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Re: Username issues

Postby AndyPoms » Thu Feb 07, 2013 8:30 pm

Alright, when you follow the search instructions in the other thread and get to the directions that tells you what to do in the app, look at the bottom of the results box - you should see "Still can't find what you're looking for? Click here" <-- Click there. Then "Problems with my Waze account", then at the bottom of that (where the "Still can't find..." was) click "If you cannot find your answer, Please click here." That will take you to the Contact Support form. You are going to need to explain to them that you followed the directions, it didn't work and provide them with any and all error messages you got.
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Username issues

Postby usa_76vl4dpt » Thu Feb 07, 2013 7:28 pm

I'm under this username right now which is linked to my email, I think this is my temporary username, but the instruction provided on this site did not seem to solve the issue. I linked my Waze on my iPhone to my Facebook and I'm trying to go on here to edit some roads on the map, but I am having a heck of a time linking both accounts.

It would be extremely convenient to just be able to link through Facebook on this site, I don't understand why this isn't an option,
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Re: Username issues

Postby usa_76vl4dpt » Thu Feb 07, 2013 8:08 pm

I have, and I just keep getting an error, or it has me sign in right away
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