AlanOfTheBerg wrote:We haven't heard of any drive processing problems, but those do crop up from time-to-time. Short drives always process first. Very long drives sometimes take days to process. Most 1-2hr drives, which are commute-length, are processed within a few hours. Are you sure you had data network connectivity at the time of shutting down the app?
Funny, but I"m having a similar problem. My drives aren't as long - about 120 mile loop on 3/31. I've had this problem with this route before, where it never gave me credit for driving (this also effects where I can edit). The one difference on this route as opposed to others is that once the app is running, I turn off the iPad. When I turn it back on, the app knows where I'm at, so I assume it's been awake and happy. Maybe the app "falls asleep" and doesn't credit when the screen is off?