These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.
Post by jwriddle
matthewccna wrote:
jwriddle wrote:
matthewccna wrote:I hope this is the correct form area for this issue, I’m in Canada, v3.7.2 on iOS when trying to enter gas prices I have found 2 issues:
1 The decimal for the cent is defaulting to 9 which is not always the case

2 When I enter the prices for gas at my local Costco I received an error “Sorry, but the prices you entered don’t seem to be valid” (which they are 129.9 as 1.299 regular and 139.9 as 1.399 for premum)
Costco is getting pricey at $129.90 and $139.90 -- Is that the non-member price? ;)


------------------------
Sent from iPhone 4 via Tapatalk 2
The prices are displayed in cents per liter
Preposterous! That would mean the existence of some sort of metric system. Tomfoolery!


------------------------
Sent from iPhone 4 via Tapatalk 2
jwriddle
Posts: 233
Has thanked: 247 times
Been thanked: 21 times
Send a message
iPhone 4 (VZW) • iOS 6.1.3 • Waze 3.7.3.0
Droid Mini (VZW) • Android 4.2.2 • Waze 3.7.3.0
[img]https:///NvxDK[/img]https://www.waze.com/wiki/images/5/5a/W ... M_only.png
Jay W. RiddleArea Manager
US | Georgia: North Atlanta

Post by jwriddle
holmes4 wrote:
eno75 wrote:You'd think with an infusion of 1.5B they'd bring someone in to put out forum fires.
It was only $966M - just enough to recarpet the office.
Cubical decorations, etc


------------------------
Sent from iPhone 4 via Tapatalk 2
jwriddle
Posts: 233
Has thanked: 247 times
Been thanked: 21 times
Send a message
iPhone 4 (VZW) • iOS 6.1.3 • Waze 3.7.3.0
Droid Mini (VZW) • Android 4.2.2 • Waze 3.7.3.0
[img]https:///NvxDK[/img]https://www.waze.com/wiki/images/5/5a/W ... M_only.png
Jay W. RiddleArea Manager
US | Georgia: North Atlanta

Post by jwriddle
fveggerby wrote:Does anyone read this?
Does anyone take action?

I have a candy/achivement that is not going grey.

Many places I can find this or similar:
Please contact us if you didn't get candies that you collected.

But nowwhere is stated how or where to contact.

I've tried posting here and there, INCLUDING this thread, but noone seems to care/take action. :(

The achivement in question is:
First report regarding map problem.

Anyone want to take charge???

PS:
Why not make a bug/error thread instead of this thred here.
Posts are drowning here. (I guess)

Edit:
Ups, not this one, sorry, posted in Android thread.
Anyway, the problem remain, and problem not corrected..
In order to unlock the achievement for reporting a map problem, you must also resolve it yourself by logging into the Waze Map Editor (WME):
http://db.tt/hDb1jbhi

I found this answer by doing the following (using Internet Explorer; Chrome finicky with Quick Help\nanoRep interface):

1. Go to http://www.waze.com/support/
2. Type in "Achievements"
3. Scroll to bottom until you see: "Still can't find what you're looking for? Click here"
4. Click on "Click here" hyperlink
5. Categories appear...
6. Click on "Next >>"
7. Click on "Problems with my Waze account" category
8. Expand topic: "I reported a map problem that got resolved and I never got my bonus candy!"
9. Answer Provided
10. However, if you've already solved your own map problem and achievement (or other achievements) are still not unlocking, you'll now see a new option available at the bottom of the repNano window:

"If you cannot find your answer, Please click here to contact us".

Hope this helps.
jwriddle
Posts: 233
Has thanked: 247 times
Been thanked: 21 times
Send a message
iPhone 4 (VZW) • iOS 6.1.3 • Waze 3.7.3.0
Droid Mini (VZW) • Android 4.2.2 • Waze 3.7.3.0
[img]https:///NvxDK[/img]https://www.waze.com/wiki/images/5/5a/W ... M_only.png
Jay W. RiddleArea Manager
US | Georgia: North Atlanta

Post by jwriddle
fveggerby wrote:Thanks Jay.

I can browse my way to the solution, as you described.
But no way I can make it present itself by using any of the words in the searchbox. :(

Weird.

Well, I got my answer.

One can argue, that the problem report should be enough, or perhaps, that you also fix a problem.

This way, I have to report a problem, and HOPE it is not resolved by someone else, before I get back (and furthermore wait until it hit the web at some time. The updating from app to web is quite irratic.) :(
When you report the map problem, be sure to enter something in the description requesting that the map problem (aka Update Request) be left open for you to resolve. This should notify editors and prevent them from closing it.
jwriddle
Posts: 233
Has thanked: 247 times
Been thanked: 21 times
Send a message
iPhone 4 (VZW) • iOS 6.1.3 • Waze 3.7.3.0
Droid Mini (VZW) • Android 4.2.2 • Waze 3.7.3.0
[img]https:///NvxDK[/img]https://www.waze.com/wiki/images/5/5a/W ... M_only.png
Jay W. RiddleArea Manager
US | Georgia: North Atlanta

Post by jwriddle
davebailey wrote:I couldn't mark a street as closed- it wouldn't should the arrows on the proper road segment. I finally disconnected the road in the map editor on my laptop, because it kept routing traffic through the closed section.

The road segment in question is going north from the intersection of Canyon Road and 2230 North Street in Provo, Utah.
This likely belongs as a new thread in the United States > Southwest > Utah forum
jwriddle
Posts: 233
Has thanked: 247 times
Been thanked: 21 times
Send a message
iPhone 4 (VZW) • iOS 6.1.3 • Waze 3.7.3.0
Droid Mini (VZW) • Android 4.2.2 • Waze 3.7.3.0
[img]https:///NvxDK[/img]https://www.waze.com/wiki/images/5/5a/W ... M_only.png
Jay W. RiddleArea Manager
US | Georgia: North Atlanta

Post by jwriddle
sketch wrote:Sometimes, when I'm stopped at an intersection, Waze will react badly to GPS drift, thinking I'm on the intersecting road or on the other side of the current road if it's split, and sometimes Waze will recalculate my route even though I haven't moved. It's a bit silly that Waze takes so long to recalculate when I'm on an exit ramp 100 feet off the road but will immediately recalculate when it thinks I'm 10 feet away on another lane or road.

This has been mentioned before, and I think Perlin asked for logs. I sent my logs earlier this afternoon.

I took a screenshot each time this happened so that I would have a time and date stamp.

Please check my recently submitted logs at:
14 Aug 2013, 15:42 CDT
21 Aug 2013, 21:25 EDT
22 Aug 2013, 22:10 EDT

I've uploaded the three screenshots in question here:

In the second and third example, there was no recalculation, but I was stopped at the light before each of those right turns.
This also generated a lot of UR's related to said issue.
jwriddle
Posts: 233
Has thanked: 247 times
Been thanked: 21 times
Send a message
iPhone 4 (VZW) • iOS 6.1.3 • Waze 3.7.3.0
Droid Mini (VZW) • Android 4.2.2 • Waze 3.7.3.0
[img]https:///NvxDK[/img]https://www.waze.com/wiki/images/5/5a/W ... M_only.png
Jay W. RiddleArea Manager
US | Georgia: North Atlanta

Post by laustrick
hi! i love waze but the v3.7.2 version doesn't work as well for what i use it for! i've had three issues:

1. the "add stop" function no longer works. it will let me go through the motions to add a stop, but then it says i will arrive there at the current time or in one minute, and it doesn't change the direct route from where i am to my final destination. i was using this function every day to take my kids to daycare and then find the best route for my 30-min drive to work! i depended on the eta's! i miss it!

2. the speedometer is gone. i liked having it to compare to my needle speedometer (and knew to use the car one for accuracy in the event of a pullover. i just liked it much).

3. i keep getting bp notices, which i love because that is the gas station i use. but i live in north carolina and they keep showing up with florida addresses (yet on my charlotte map) and saying they're 3 miles or minutes away, then they disappear before i get there (i guess they are real addresses in florida and somehow superimposing themselves on my map)?

i REALLY want to keep using waze, i love the concept and personality - but i've had to use my iphone map/nav a couple of times because of getting frustrated with these issues. help me!
laustrick
Posts: 1
Send a message

Post by lgp1985
Bug
Alerts comes and leave the gray shading over the map, after being closed, making it impossible to interact with the map...
Workaround:
Need a cold start of the app to release the map:
Exit the app;
Kill Waze on the recently used apps;
http://i40.tinypic.com/dea1qx.png
lgp1985
Posts: 1
Has thanked: 6 times
Been thanked: 1 time
Send a message

Post by lkc3
Navigation is not working, I lost my favorites and there is blank search results when trying to get an address. The additional odd thing is that is will ask if I am traveling to one of my favorites and navigate to it but it does not list in my favorites.
lkc3
Posts: 5
Been thanked: 1 time
Send a message

Post by lopaolo69
I have some issues:
1) show double kilometers to go but correct eta; after stop and recalculate the route, kilometers and eta are correct. Someone told me the same error occured in 2.x version;
2) some (2-3) crashes of the application in a week, never occured before;
3) now the region "Puglia" is found as "Apulia": it's not correct

Paolo


Sent from my iPad using Tapatalk
lopaolo69
EmeritusChamps
EmeritusChamps
Posts: 2608
Has thanked: 98 times
Been thanked: 250 times
Send a message