my screen goes black or dim (iOS)

These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.

Moderators: Unholy, bextein

Re: my screen goes black or dim (iOS)

Postby krikketdoug » Thu Jul 31, 2014 11:36 am

I've run into the grey screen using Waze on occasion, but only when stopped.

I've also noticed the same behavior with other applications if I stop using the phone for a couple of minutes. I'm guessing that this behavior is part of the iOS, not of Waze. In theory, since Waze doesn't auto-shut off, it shouldn't be effected, but my guess is that they are.

And now that we have a new iOS version as of this morning, it may be a non-issue...

Krikket

Krikket
krikketdoug
 
Posts: 160
Joined: Thu Oct 03, 2013 12:01 am
Location: Villa Park, Illinois, USA
Has thanked: 56 times
Been thanked: 14 times

Re: my screen goes black or dim (iOS)

Postby ehuff » Mon Jul 21, 2014 12:17 pm

I wonder if the people having this problem experience it when they are stopped for a short time (red light, stop sign, ext...). From what I see in these screen shots, it looks like it is happening when the speed has gone to 0. I know I used to have a problem with in-app ads, and other area alerts not populating correctly which would give me that grey screen. Haven't seen in a while though.
ehuff
 
Posts: 19
Joined: Fri Mar 02, 2012 1:54 pm
Location: DFW
Has thanked: 1 time
Been thanked: 1 time

Re: my screen goes black or dim (iOS)

Postby nzahn1 » Sat Jun 07, 2014 11:52 pm

Just got stuck in "grey mode". After seeing a reply to a closure, the screen is stuck grey and unresponsive. Uninstall/reinstalled without luck. [ img ][ img ]


Sent from my iPhone using Tapatalk
nzahn1
US Waze Champs
US Waze Champs
 
Posts: 1196
Joined: Sun Apr 25, 2010 6:45 pm
Location: Maryland, USA (SM)
Has thanked: 632 times
Been thanked: 573 times

Re: my screen goes black or dim (iOS)

Postby DippyDawg32 » Sat Apr 19, 2014 7:13 pm

I've had something similar, too; however, when mine has occurred it is when I'm mounting it the holder and my hand cover the camera eye thus simulating a 'wave' to ask me what I want to do, but then the screen goes very dark. I have to actually lock the phone and unlock and that seems to clear it. This only occurs with Waze, never during any other app. Kinda strange. Hasn't happened any other way as previously described by others.
DippyDawg32
 
Posts: 24
Joined: Fri Nov 01, 2013 8:02 pm
Has thanked: 2 times
Been thanked: 5 times

Re: my screen goes black or dim (iOS)

Postby jvlorenzen » Sat Mar 22, 2014 3:55 pm

Similar behavior here, the screen darkens when I receive a popup message (a reply on an accident report that is very old and still on the map). I tap on the map, the popup is gone, the screen is dark and it does not respond to touch.

Very annoying because there are many accidents left not the map, one from yesterday was reported 208 hours ago :(.

iPhone 5s, iOS 7.1
jvlorenzen
 
Posts: 3
Joined: Sat Mar 22, 2014 3:47 pm
Has thanked: 0 time
Been thanked: 0 time

Re: my screen goes black or dim (iOS)

Postby S44NYL » Mon Feb 24, 2014 9:41 am

Never seen this happen.

Although I've never had a 'popup' other than "Friends Driving" but it doesn't impact the performance of the app.

iPhone 5S 7.0.6
S44NYL
 
Posts: 28
Joined: Tue Jan 14, 2014 11:01 am
Location: Gosforth, Newastle
Has thanked: 7 times
Been thanked: 10 times

Re: my screen goes black or dim (iOS)

Postby alexs001 » Mon Feb 24, 2014 6:17 am

I've started experiencing the dimming issue in the last couple weeks.
iOS 7.0.4, iPhone 4S
alexs001
Area Manager
Area Manager
 
Posts: 249
Joined: Fri Oct 26, 2012 5:27 am
Location: Kelowna, BC, Canada
Has thanked: 90 times
Been thanked: 55 times

Re: my screen goes black or dim (iOS)

Postby kentsmith9 » Sat Jan 25, 2014 8:51 am

I have not seen this problem on my phone in months now. iOS 6.x on iPhone 4. Running Beta App if I recall though.
kentsmith9
Waze Global Champs
Waze Global Champs
 
Posts: 5534
Joined: Mon Apr 23, 2012 3:33 pm
Location: SF/SJ Bay Area of Northern California
Has thanked: 1469 times
Been thanked: 1676 times

Re: my screen goes black or dim (iOS)

Postby DippyDawg32 » Sun Jan 19, 2014 5:49 am

My screen goes black, too, on my iPhone when I've opened it and simply rotate the phone from Portrait to Landscape. That seems to be the only time it does it for me...but it always comes back, then all is good. No issues after that little 'black out'.
DippyDawg32
 
Posts: 24
Joined: Fri Nov 01, 2013 8:02 pm
Has thanked: 2 times
Been thanked: 5 times

Re: my screen goes black or dim (iOS)

Postby MP3GOD » Mon Dec 30, 2013 3:09 pm

I have the same problem on my 4S...

As a temporary fix, I kill off the app [iOS 7+...double click the home key; swipe waze up] and relaunch.

I repeat as often as is needed
MP3GOD
 
Posts: 2
Joined: Fri Aug 23, 2013 12:22 pm
Has thanked: 6 times
Been thanked: 0 time

PreviousNext

Return to Waze App

Who is online

Users browsing this forum: Exabot [Bot], theddddriver