How to merge info from two dashboards into one account

Forum rules
Waze App Useful Resources

Beta Tester - Join the Beta Community
Help Center - FAQ for the Waze app
Suggestion Box - Suggest a feature to the Waze’s team

How to merge info from two dashboards into one account

Quote

by eschwarzg Mon Sep 09, 2013 5:03 pm

Hi, I usually live in Mexico, but I spend a lot of time in the US. I use two iPhones with my Waze account and I just realized that my drives in the US don't appear on the iPhone I use in Mexico and viceversa (same thing with the score).

I look over and found out that there are 2 dashboards (US and world), so I suppose that's my problem. My questions are:
1.- How can I move my drives and score from one dashboard to the other, to reflect in the one and only account I have?
2.- How can I tell my iPhone to use one particular dashboard (if I'm in the US to connect with the world dashboard) to not have this problem in the future?

Thanks a lot and by the way, I love Waze!

eschwarzg: Posts: 2

Quote

Re: How to merge info from two dashboards into one account Topic is solved

Quote

by edsonajj Mon Sep 09, 2013 5:54 pm

Hello eschwarzg

In short: it cannot be done.

The two countries are on different servers, the maps, dashboard and every other functionality work independently of each other; the only thing synchronised thing are the forums.

The client uses the location data to decide which server to connect to, and even though there is command to correct server selection mistakes..: the client still queries its location and sets the server accordingly.

Sorry to say by you will have to live with everything separate until Waze management decides that it is time to have a single infrastructure.