"No Connection" when trying to report via voice?

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Re: "No Connection" when trying to report via voice?

Postby unadecalor » Sun May 10, 2015 3:52 pm

lagflag wrote:I found the solution for Android users :D :D :D

go to settings > Language and input > Voice recognizer
and make sure to choose "Google" NOT "Samsung powered by Vingo"

Problem solved :lol: :lol: :lol:


That is the correct solution. It works for Sansung Galaxy S4. Thanks a lot!

Don't wait for other solution, that is the one that made it fail
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Re: "No Connection" when trying to report via voice?

Postby noney82 » Thu Jan 30, 2014 10:44 am

hi i have the same s4 4.3 issue, exept mine just hangs at "wait" it doesnt connect. my interner connection is fine(all other internet apps work)
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Re: "No Connection" when trying to report via voice?

Postby lagflag » Wed Aug 06, 2014 10:50 pm

I found the solution for Android users :D :D :D

go to settings > Language and input > Voice recognizer
and make sure to choose "Google" NOT "Samsung powered by Vingo"

Problem solved :lol: :lol: :lol:
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Re: "No Connection" when trying to report via voice?

Postby lagflag » Wed Aug 06, 2014 5:11 pm

I have the same thing. I am using Android 4.4.2 (Galaxy S3).
It shows waiting for a second, then listening for 1/4 second, sometimes I don't even see the "listening" phase, then No connection. I tried everything as well.. nothing works.
Very sad, it is really not the best thing to report using the buttons while driving. very risky.
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Re: "No Connection" when trying to report via voice?

Postby kentsmith9 » Fri Jan 24, 2014 3:51 pm

Since I don't have the Galaxy and I am on iOS, I am afraid my experience is different enough that I won't be any help here. In fact I just two days ago was testing the Voice commands for some Wiki updates and it was working past the point you are describing, so I have nothing on my side. Maybe the change came recently with an update on the client app and other will be reporting it soon, or will find a solution and report it here.

If you get nothing after a few days you can also report it directly to Waze https://www.waze.com/wiki/Support#How_d ... uestion.3F
USA: California (Northern, SF/SJ)

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Re: "No Connection" when trying to report via voice?

Postby kentsmith9 » Fri Jan 24, 2014 3:43 am

1. What phone do you have?
2. Do any voice commands work? You only mentioned trying to report.
3. Have you tried to uninstall and reinstall the app? Maybe something in the voice command files got messed up.

I personally don't use the voice commands (too noisy in my car), so I am not familiar with your error message.

Did you search the forums for other information? There appear to be a few, but not a lot of data behind them.
https://www.waze.com/forum/viewtopic.ph ... 1&p=646071
https://www.waze.com/forum/viewtopic.ph ... 5&p=620300
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Re: "No Connection" when trying to report via voice?

Postby jrtwynam » Fri Apr 03, 2015 4:40 pm

I just briefly tried that while sitting at my desk here, and it stayed on "listening" instead of showing "no connection". Definitely looks promising, but I'll have to try it when I'm out driving. Great find!
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Re: "No Connection" when trying to report via voice?

Postby jrtwynam » Wed Jan 29, 2014 12:04 pm

I sent this issue in to Waze, and they told me that it's a known issue and they'll be releasing a fix soon. Maybe that was just a standard answer, or maybe it's true - I dunno.

As for ASR, I know that the voice guidance is played through my car speakers, and that part works pretty well. I don't know if that means that my attempts at voice commands also travel from my car to the phone via bluetooth, or if it's just the phone's speaker that's listening. My device language is set to English (US), and I'm using Tom as the voice.
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Re: "No Connection" when trying to report via voice?

Postby jrtwynam » Fri Jan 24, 2014 11:50 am

Thanks for the reply. I have a Samsung Galaxy S4 - the voice commands used to work, but all of a sudden I started getting this error. Right now, none of the voice commands work because it doesn't even get to the point where it says "listening" - it goes from "waiting" to "no connection".

I've uninstalled and reinstalled the app several times, usually with a complete reboot of the phone in between. During some of those uninstalls, I also deleted the Waze folder from my phone's internal storage (which is how I got rid of the choppiness in the voice guidance that many others have mentioned). I've tried using voice when connected through bluetooth as well as when it's not connected, and get the error in both cases.

I've done a search on the forums for this, but didn't find anything relating to this problem - it seems your search skills are superior to mine. :oops: The results I got all had to do with choppy voice guidance.
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Re: "No Connection" when trying to report via voice?

Postby jrtwynam » Fri Jan 24, 2014 2:18 am

So far, nothing I've tried has worked. I've tried simply restarting my phone, uninstalling and reinstalling Waze, uninstalling and deleting the Waze folder and then reinstalling Waze. I've tried using my phone's data connection as well as my home WiFi, as well as using my work phone's WiFi hotspot to let my personal phone connect to. I get the same "no connection" error in all cases. Thankfully, the app does still direct me properly and warn me of upcoming hazards. The only thing I can't do with the app is report anything I come across (via voice - the touchscreen reporting still works, but I can't do it that way because it's unsafe and I think it might even be illegal here). If anyone has any ideas why I'm getting this error, I'd appreciate hearing them.

Thanks.
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