iOS 3.8.0 Feedback Thread

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Re: iOS 3.8.0 Official Feedback Thread

Postby caltech » Wed Jun 25, 2014 10:22 am

dmcconachie wrote:
caltech wrote:Privacy at risk !!!

In this version, with no warning, it seems that a huge change in privacy occurred for waze on IOS.
When you want to share your position with your family, not only you are now asked to enter and verify your phone number (for what reason if we don't need to), but you NEED to share your contacts... What is the real intent behind that obligation?

Would that be the new Google touch kicking in ? :o

Not acceptable, reversing to 3.7.8 immediately until this is fixed !!
In parallel, searching for alternatives, as I feel now very much uncomfortable with a good product in no so good hands apparently...

I urge anybody to think twice before to share all of this for that purpose...

It's for friend-matching. Put your tinfoil hat away!


Thanks for sharing your thoughts.
I understand, but if it was only for friend-matching, why then would they ask for sharing all your contacts and make that MANDATORY. If you want to share, fine, if you don't, why take away the function that was working in the 3.7 without sharing it... See my point ? :)
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Re: iOS 3.8.0 Official Feedback Thread

Postby Anonymous_Bastard » Wed Jun 25, 2014 1:43 am

Apologies if this has been covered already, or if this is the wrong venue for feedback, but Shark's email below pretty much summed up my feelings.
I've only used Waze for few months, but have grown to really appreciate it, and I go to great pains to participate enthusiastically.
However, this update sucks for me, and kills one of the main functions of Waze for me. Please correct me if I'm wrong, but in order to share a drive now, I can only seem to do so to a contact's phone via SMS. This is dumb. Granted, the old method of typing an email address in was probably dangerous and/or technically illegal in some states. But I just want to share my drive with my wife and my mom, who both have dumb phones. (My mom is elderly, and doesn't even have SMS). Before, I would simply email them the link, they would click on it, and everything was fine. Now, only my wife will get the SMS, which then goes nowhere. Unless she wants to painstakingly transcribe the link by hand (dumb and tiresome) into a browser (she will not do this), then the sharing function has effectively died for me.

As a workaround, I tried setting up another contact of her with ONLY an email address, but Waze does not recognize it.

The IDEAL fix would be if you can share a drive with a contact using EITHER their phone no. (SMS) OR their email, then have that saved as a favorite, or at least preserved in "Recent" so you can send people emails again quickly.

Another point about privacy. As Google, with all due respect, is not exactly a company to be necessarily trusted these days, it frankly creeps me out giving Waze access to all my contacts. I did it, but I didn't like it at all. (I can't wait for the day I accidentally text some drive to my boss or a sleeping business contact overseas.)

This update gives less functionality to the user, as well as less control over sharing.
Definitely a big step back, in my opinion.

The other lesson I learned is to WAIT and READ reviews before you update. Wish I could go back now.

Respectfully,

Duke



TheSharkThatAteSnuffy wrote:I have been using Waze for several years and have recommended it to many people, but this update makes me think that Waze has finally Jumped The Shark.

1. I now find that my actual username is being displayed on the map instead of a nickname! Did nobody at a Waze think that they should warn the users that this major change in privacy was happening? If you are going to start displaying personal information on a public map you should warn us that we need to change our usernames.

2. I can"t send my ETA to my wife without entering a phone number. I can find nothing on you site telling me what you will do with that phone number. The text on the screen implies that it is to help find friends. But I don't want to find friends on Waze. I just want to send an ETA to my wife.

I will stop using Waze now, if I don't see an update that fixes these mistakes in the next two months the software will be removed from my phone.

What a pity the product had to be destroyed like this.
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Re: iOS 3.8.0 Official Feedback Thread

Postby bz2012 » Tue Jun 24, 2014 11:30 pm

Just allowing voice commands isn't enough. I allowed them in the previous version.
Perhaps disable and re-enable might work, or switching to another app that uses the speaker and switching back, but we should NOT need to know magic words and arcane gestures to make features like these work.

'Switching to voice memo and adjusting the volume' will do it.
Tried it on the way to work this morning and it worked!!!!
Last edited by bz2012 on Wed Jun 25, 2014 1:05 pm, edited 1 time in total.
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Re: iOS 3.8.0 Official Feedback Thread

Postby BaconDog » Tue Jun 24, 2014 11:28 pm

kthrynileen wrote:Was not aware of the need to activate voice commands to adjust volume but I figured it was worth a shot. I got my sound back by merely activating the voice commands. Was this the problem all along? Do you NOT receive audible navigation until you enable voice commands? This was either not the case before (because this is the first time I've looked at this setting) or it defaulted to it previously and now it does not. Just to clarify, I enabled voice commands and now the sound is back - I did not adjust any volume settings at all.


As I understand it, the 'audio channel' for an app needs to be on in order for iOS to adjust the speaker volume. If the audio channel is off the ringer volume is adjusted. One way to guarantee the audio channel is on in Waze is to activate the voice commands.
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Re: iOS 3.8.0 Official Feedback Thread

Postby kthrynileen » Tue Jun 24, 2014 8:38 pm

Was not aware of the need to activate voice commands to adjust volume but I figured it was worth a shot. I got my sound back by merely activating the voice commands. Was this the problem all along? Do you NOT receive audible navigation until you enable voice commands? This was either not the case before (because this is the first time I've looked at this setting) or it defaulted to it previously and now it does not. Just to clarify, I enabled voice commands and now the sound is back - I did not adjust any volume settings at all.
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Re: iOS 3.8.0 Official Feedback Thread

Postby BaconDog » Tue Jun 24, 2014 7:49 pm

AlanOfTheBerg wrote:
BaconDog wrote:
  • The volume control buttons change the Ringer volume and not the app volume. I had to switch to a different app to change the volume and then go back to Waze

This has been an issue for quite some time, asked many times and answered just as often. Because Waze doesn't have a constantly open audio channel, the volume buttons when Waze isn't playing a sound, adjust the ringer volume and not the output volume which Waze will use. This is kind of by design of Waze and iOS, but it is annoying.

You can change the output volume with the hardware buttons when a sound is playing or when you activate voice commands and the "listening" prompt is on the screen.


I'm going back to my original impression that volume control is currently broken. In the previous version I never had any problem adjusting the volume. Even knowing the 'proper' way of activating the voice commands and then adjusting the volume -- it gives no feedback as to what volume you are adjusting it to. I end up passing my iPhone to the passenger with the instructions to switch to another app, adjust the volume, and then return to Waze. Why should volume control be so complicated?

I understand the Waze/iOS interaction, but it did work flawlessly for me before.
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Re: iOS 3.8.0 Official Feedback Thread

Postby danbert8 » Tue Jun 24, 2014 7:40 pm

TheSharkThatAteSnuffy wrote:2. I can"t send my ETA to my wife without entering a phone number. I can find nothing on you site telling me what you will do with that phone number. The text on the screen implies that it is to help find friends. But I don't want to find friends on Waze. I just want to send an ETA to my wife.


Not just a phone number, as I found out, that's just the first step (they don't tell you it's multiple steps). First they need your phone number, then they need you to verify it is indeed your phone number, then they need you to enter your username and allow it to be seen by all, THEN you need to allow Waze access to all your phone's contacts (I stopped at this step as I don't give permission for Waze to have all my contact info), then who knows?

I consider this release to be taking away the feature of letting people know your ETA and current location. Because it used to work with just sending them a link, now it doesn't work without selling out all my friends and colleagues.
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Re: iOS 3.8.0 Official Feedback Thread

Postby BaconDog » Tue Jun 24, 2014 7:34 pm

amswitzer wrote:Found it tricky to send a "Share" to someone who is not a Waze user. Waze used to open the iMessage App (on iOS) and the user simply entered the contact info and sent. Seems that it takes several steps now if your contact is on not on your friends list. Not a good idea when you're driving - actually - it's unsafe! Too many steps.
...
Don't like the fact that you can't add a contact to your friend list without sending them a request to join Waze. Not everyone I send the request to even has a car and would not need Waze.
...
AND - big problem: Waze now sends shares and request from their on SMS server. That's troublesome because the recipient often has no clue who is texting them and may not read it. And you can't ask recipients to save the contact under "Waze" because the number the text is coming from changes all of the time.


I agree with these items. I like to share my ETA with friends -- most of whom are not Waze users. My wife has no interest in Waze but I let her know when I am coming home from work every day. I think it is great to have a list of friends it is easy to send my route to, but find it unfair/frustrating that they have to be Waze users (in order to be in the 'Tap a photo to share...' tray). I want non-Waze users in the tray as well.

Getting the text message from the Waze servers rather than from me is also problematic. I hate to act like an old codger but I liked the old way better. Not sure what the new method brings to the table. It certainly confused my wife.
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Re: iOS 3.8.0 Official Feedback Thread

Postby kthrynileen » Tue Jun 24, 2014 5:48 pm

After latest update, thought sound on iPhone was low but it was coming out of ear speaker, not the speakerphone like usual. Have toggled sound to speaker, have app sound maxed, have phone vol maxed, deleted, and reinstalled app, rebooted phone and now I have no sound at all. Not sure what happened but this is completely not useful now unless I want to endanger myself and others by just looking at the map.
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Re: iOS 3.8.0 Official Feedback Thread

Postby Slobalt » Tue Jun 24, 2014 3:46 pm

ditchi56 wrote:Most app screens are quite small, and the Waze panel is already fairly cluttered.The permanent "add friends" icon is a most unwelcome addition. Unlike the other icons which are in the centre area (centre on location, face north/direction, zoom out, zoom in), it is there permanently and blocks the view of any road behind. Please give us a way of suppressing it (or just get rid of it).


I agree, when I upgraded the first thing I tried doing was finding a way to disable that "add friends" icon. I hope they do that in the next update, or even have the ability to move it to another area on the screen. It could also be more transparent. The other thing I REALLY do not like about this update is the removal of the nicknames.
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