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Point issue

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Hi All!

Are you having issues with your points? It seems that mine have not been updated for more than two weeks now.

Thanks! ☺

POSTER_ID:17084721

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Post by camilipadlipad
EdzenGarcia01 wrote:Thanks for the link kazmuth.

However, the issue has worsen. It is not anymore an issue of delayed updating. I literally lost 10,000+ points. When I posted my query above, I have 79,000+ not including the trips I was complaining about...now am back to 62,000+.

How did that happen? Could I take this issue to someone within Waze / Google?

Help please.

Edzen
Hi Edzen! I have the same issue. I lost around 3 to 4k points and despite the update, I never got them back and I fear I never will. The number of points I lost is very little compared to yours so I imagine your frustration. I read in a different post that you can send a request (to Waze via a link) to get your lost points back but the link doesn't work now. :cry:

I hope they post an update regarding our concern.
camilipadlipad
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Post by camilipadlipad
vince1612 wrote:
Points and Scoreboard issues (WORLD)
by wazestatus
Hi Wazers,

We discovered an issue that affected the daily points calculation process.

We’re working on a fix and will be deploying it soon.

We apologize for the temporary inconvenience.

Waze Infrastructure Team

wazestatus | January 7, 2016 at 9:26 am | Categories: Main | URL: http://wp.me/p3kxcC-bUGij
camilipadlipad
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Post by DOHCmark
Got same issue before. The scores came back within last week. Just wondering what caused this glitch? I know waze got it fixed. I just hope next year this would not happen again. Just my 2 cents. God Bless!
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I may not be your best but I bet I'm the right one. -DOHC_MARK

Post by EdzenGarcia01
Hi All,

Drove to baguio and back. The next day, to Manaoag and back, but points were not updated. Points reflected in the mobile app is lesser than the ones reflected in the website. Any problem? Is this being addressed?
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Post by EdzenGarcia01
Thanks for the link kazmuth.

However, the issue has worsen. It is not anymore an issue of delayed updating. I literally lost 10,000+ points. When I posted my query above, I have 79,000+ not including the trips I was complaining about...now am back to 62,000+.

How did that happen? Could I take this issue to someone within Waze / Google?

Help please.

Edzen
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Post by EdzenGarcia01
Thank you for the update Camille.

Certainly hope they sort it out.

Regards,
Edzen
EdzenGarcia01
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Post by EdzenGarcia01
Hi All,

Just like Maureen in the previous post, my points have not been updated for 3 weeks now.

Any issues being resolved?

Thanks,
Edzen
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Post by jtalon7
mine is not updating as well since september.. im using waze everyday should i report this?
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