PH: inquiry feedback: waze search feature

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Re: PH: inquiry feedback: waze search feature

Postby SpeedDzel » Tue Aug 27, 2013 12:04 pm

warfab wrote:@SpeedDzel: If ever the problem comes back again, I'll post here :D

thanks warfab. waze is still waiting for our feedback. until we catch a 'LIVE' one, will update them ASAP :D
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Re: PH: inquiry feedback: waze search feature

Postby SpeedDzel » Tue Aug 27, 2013 12:06 pm

mponteres wrote:seems the issue has been fixed. Search Engines are not missing after 2 weeks of utilizing waze for iOS. Will continue to monitor and post update if issue still occur.

that's good to hear mark. do post if you encounter any glitches again. thanks :D
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Re: PH: inquiry feedback: waze search feature

Postby iPrimus » Sat Oct 12, 2013 5:07 am

Hi,

I am having this search engine problem as well. It used to be very reliable, but now I have to delete and reinstall Waze to bring them back. I have iPhone 4S using iOS 6.1.3 (10B329) on Verizon. The search engines will disappear for no reason and Waze can only use my contacts to search.

One thing I notice is that if I bring up the menu, the icon next to "Navigate" is "Gas" if the search engines are still intact; otherwise, the icon will become "Categories" if they are gone. If I touch the "Categories" icon and bring it up, Waze says "No items".

Please help, I use Waze every day for over a year, and this is really upsetting.
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Re: PH: inquiry feedback: waze search feature

Postby ivanatorprime » Mon Oct 14, 2013 5:01 pm

Hey I'm experiencing this recently after an update, i have to reinstall the apps again
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Re: PH: inquiry feedback: waze search feature

Postby SpeedDzel » Mon Oct 14, 2013 8:13 pm

Hello iPrimus,
Hello Ivan,


yes iPrimus, you seem to be experiencing the same symptoms with Verizon as we are having here with our telecoms in the Philippines. are you on the eastern or western seaboard... do you ever get the red "connecting to network" sign?

waze support tried to pin this anomaly down but wasn't able to make any sense of it's findings based from the details & data we've submitted. what is being suspected here is a failure to have a good connection to the waze servers. remember, you may have a strong cellular signal but does the signal carry data connection?

just like your wi-fi, try unplugging the modem. you're still connected to the Wi-Fi... BUT you don't have DATA in it because the modem is out/off/dead/kaput. with waze, the client app may not have been able to connect properly with the servers, thus returning a 'blank' form to the phone/device.

on the matter of why it still doesn't show or come back despite having a GOOD RELIABLE data connection is still a mystery as far as i'm concerned. this matter is still being looked into.


Mabuhay!
-Louis
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