Construction (and other scheduled) Closures  Topic is solved

1. Include the city and province in the "Subject:" line of your post.
2. Include a Permalink to the segment(s) you wish to unlock or have updated.
3. Provide a short explanation of why you need the unlock or update done.
4. Thank the user who solved the request and mark the thread Solved.


Please note that a higher level editor may choose to fix an unlock request themselves so higher value segments will remain protected at their level.

Moderators: hmarian, doctorkb, Kayos_On_The_Road, manoeuvre, Taxy57, Canada Champs, hmarian, doctorkb, Kayos_On_The_Road, manoeuvre, Taxy57, Canada Champs

Forum rules
Instructions for posting (click here)

1. Include the city and province in the "Subject:" line of your post.
2. Include a Permalink to the segment(s) you wish to unlock or have updated.
3. Provide a short explanation of why you need the unlock or update done.
4. Thank the user who solved the request and mark the thread Solved.

Please note that a higher level editor may choose to fix an unlock request themselves so higher value segments will remain protected at their level.

Construction (and other scheduled) Closures  Topic is solved

Postby doctorkb » Tue Jan 12, 2021 9:57 pm

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Please submit closures as standard update requests.

Include permalink, reason for closure, and the start and end dates and times.

Additionally, add [CLOSURE] to the thread subject so it can be identified quickly and addressed in an expedient manner.

If you have a need for an immediate closure (aka emergency), whether due to a traffic incident or major road that had a missing closure, you can reach out through our Discord emergency-closures channel here.

A more detailed approach adapted from the update request process follows.

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Please follow the following steps so that we may efficiently process your requests:

CLOSURE REQUEST INSTRUCTIONS
  1. Include "[CLOSURE]" followed by the city and province of your Request in the "Subject:" line of your message post.
  2. Select the segment(s) you are requesting to be unlocked in the Waze Map Editor, then create a Permalink to include in your message post.
    1. Click on the road segment to be unlocked or for multiple segments, use Cmd+Click (Mac) or Ctrl+click (Windows) or multi-select mode.
    2. Click on the chain link ("Permalink") icon in the lower right corner below the map.
    3. Perform a COPY of the URL (web address) from your browser's address bar.
    4. Perform a PASTE of the URL into your post.
    5. If the request includes segments of different lock levels group them into several permalinks according to lock level (several related permalinks in a single request is acceptable).
  3. Start date and time for the closure
  4. End date and time for the closure
  5. Provide a short explanation of why you are requesting the closure (e.g. construction, name of a special event, etc.).

SENDING A PM (Private Message)
If your thread has not been addressed within 3-4 days, try sending a PM (Private Message) to one of the Canadian Country Managers (CM) that are active on this board. A list is available here: https://wazeopedia.waze.com/wiki/Canada/Main_Page#List_of_Senior_Editors. Here's the easiest way to do this:
  1. Open your thread.
  2. Click the "PM" button in your info on the right.
  3. In the "Compose Message" window, click the "X" button next to your name in the "To:" field.
  4. Type the CM's name into the textbox below that field.
  5. Click the "Add" button next to that box.
  6. Add any additional information that you desire (the necessary data will already be there, including a link to the thread and a copy of your post).
  7. Click the "Submit" button.

THANK THE EDITOR
When the update or unlock has been completed, click the ThumbsUp icon on the reply from the senior editor who completed your request.

MARK SOLVED
If you are the senior editor addressing the closure, please click the green checkmark to show that the request has been completed properly.
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