How do I find my local area manager?

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Re: How do I find my local area manager?

Postby beersh » Sat Aug 24, 2013 7:26 pm

I think that this is not map problem. It's a route problem, I can't say why it happened but sometimes the suggested route include turn off from the way until the close roundabout and then back in the same way the turn point.
We gave a few samples to the support at the israeli forum but they still can't find what causes this error

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How do I find my local area manager?

Postby chrissmith-uk » Fri Aug 23, 2013 7:06 am

Hi guys - I was driving a route yesterday, and Waze recommended a very strange route, basically going straight ahead at a roundabout, then at the next roundabout coming all the way back to the first roundabout again.

I thought maybe there is a fault on the map, but when I looked, I could not see one.

Can I find a local area manager to me who could investigate this for me?

Thanks

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Re: How do I find my local area manager?

Postby chrissmith-uk » Fri Aug 23, 2013 7:43 am

Ok Thanks.

The problem occurred as I driving on Brownhill Way, Southampton, approaching the roundabout above the M271. I wanted to turn right, to go North on the M271. However Waze directed me to go straight on, to a small roundabout about 300 yards ahead, then to leave that by the 5th exit, and come back to the roundabout above the M271, and then turn left to go North.
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Re: How do I find my local area manager?

Postby Dave2084 » Fri Aug 23, 2013 9:02 am

Woodvale is your AM.

Checking on the Live Map navigation script I can get it to do it too. :-(

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Re: How do I find my local area manager?

Postby Dave2084 » Fri Aug 23, 2013 9:03 am

The most likely offending segment was edited just prior to the last tiles update.

I'll check back after the next update.
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Re: How do I find my local area manager?

Postby Dave2084 » Sun Aug 25, 2013 9:10 pm

Now that the live map has updated, test routing using the livemap navigation script uses the main roundabout properly. :-)

Try it in your car and report back but it should be working now.
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Re: How do I find my local area manager?

Postby dknight212 » Sun Aug 25, 2013 9:46 pm

beersh wrote:I think that this is not map problem. It's a route problem, I can't say why it happened but sometimes the suggested route include turn off from the way until the close roundabout and then back in the same way the turn point.
We gave a few samples to the support at the israeli forum but they still can't find what causes this error

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I think you are talking about a different kind of error. This one clearly related to a segment error. We have other errors like the one you describe but this was not one of them.

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Re: How do I find my local area manager?

Postby dmcconachie » Fri Aug 23, 2013 7:18 am

You can enable the Area Manager layer in the editor. Alternatively, I'm sure one of us would be happy to look at it for you?
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Re: How do I find my local area manager?

Postby dmcconachie » Fri Aug 23, 2013 8:04 am

Just to speed up the process could you post a permalink please?
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