Win 1000 pts when driving 500 miles within a week dont work

Moderators: Unholy, bextein

Win 1000 pts when driving 500 miles within a week dont work

Postby harfangtech » Mon Nov 25, 2013 9:16 am

Hello,

Around November 1, I drove more then 600 miles across Belgium and France within a week,
but never received the 1000 bonus pts as said in the 'My Scoreboard' page on android app :cry:

Could anyone tell me how to do to receive this bonus ?

Thanks in advance.
harfangtech
 
Posts: 11
Joined: Thu Oct 17, 2013 8:01 am
Has thanked: 3 times
Been thanked: 1 time

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby AlanOfTheBerg » Wed Aug 13, 2014 4:28 pm

Bohdisattva wrote:I am having the exact same issue. Drove 580 miles. No bonus and no way to contact Waze to let them know.

How to contact Waze is in the post right before you posted.
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 23590
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 1124 times
Been thanked: 4773 times

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby Bohdisattva » Wed Aug 13, 2014 1:25 am

I am having the exact same issue. Drove 580 miles. No bonus and no way to contact Waze to let them know.
Bohdisattva
 
Posts: 2
Joined: Sun Jul 13, 2014 12:05 am
Has thanked: 0 time
Been thanked: 0 time

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby CBenson » Wed Aug 06, 2014 4:45 pm

You can contact support by going through the long process set forth here.
CBenson
Waze Global Champs
Waze Global Champs
 
Posts: 10330
Joined: Wed Nov 03, 2010 9:13 pm
Location: Crownsville, MD, US
Has thanked: 1069 times
Been thanked: 2355 times

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby krillerdk » Wed Aug 06, 2014 4:42 pm

This doesn't work for me either. The drives are visible in the WME, but I got no bonus candy. The help pages suggest that you contact Waze support if your points doesn't show up, but they seem to have removed to contact form they had some time ago. I sent a private message to their facebook page as someone in another thread suggested, but they haven't responded to that either. Does anybody know how to officially contact Waze support?
krillerdk
 
Posts: 1
Joined: Sat Jul 27, 2013 8:43 pm
Has thanked: 0 time
Been thanked: 1 time

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby harfangtech » Wed Aug 06, 2014 8:47 am

Hello Jpere,

Maybe it uses UTC or GMT for the cutoffs?


No, I think there is a bug in the application ...

Best regards,
Pascal
harfangtech
 
Posts: 11
Joined: Thu Oct 17, 2013 8:01 am
Has thanked: 3 times
Been thanked: 1 time

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby richie731 » Wed May 28, 2014 4:44 am

Hello. On April 7 to April 11 (Monday through Friday) I also drove more than 500 miles. I also confirmed on the drives and it is posted there as well. I waited for more than a month of updates to pass and still nothing. Please help me. Thanks in advance.
richie731
 
Posts: 2
Joined: Thu Dec 06, 2012 5:34 pm
Has thanked: 0 time
Been thanked: 1 time

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby Mirqo » Tue Apr 08, 2014 12:55 pm

Hello,

I drove over 800 km in week 13/2014 too and I received any bonus yet :-(
I checked it too in "My drives" on site http://www.waze.com - I really drove 826 km ...any idea, why didn't I receive any bonus yet?

Thanx, Miroslav
Mirqo
 
Posts: 1
Joined: Thu Jan 02, 2014 1:11 pm
Has thanked: 0 time
Been thanked: 1 time

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby Jpere » Sat Dec 14, 2013 4:28 pm

harfangtech wrote:
dmcconachie wrote:So would explain it if the break point is Monday evening.


Hello,
No, if I compute the total from Sunday to Sunday or Monday to Monday, it is still above the 500 miles limit.
By taking into account the morning or evening for the break point, it does not change the result in my case.


Maybe it uses UTC or GMT for the cutoffs?
Jpere
 
Posts: 206
Joined: Tue May 10, 2011 3:52 am
Has thanked: 42 times
Been thanked: 9 times

Re: Win 1000 pts when driving 500 miles within a week dont w

Postby harfangtech » Wed Nov 27, 2013 12:55 pm

dmcconachie wrote:So would explain it if the break point is Monday evening.


Hello,
No, if I compute the total from Sunday to Sunday or Monday to Monday, it is still above the 500 miles limit.
By taking into account the morning or evening for the break point, it does not change the result in my case.
harfangtech
 
Posts: 11
Joined: Thu Oct 17, 2013 8:01 am
Has thanked: 3 times
Been thanked: 1 time

Next

Return to Search

Who is online

Users browsing this forum: No registered users