Win 1000 pts when driving 500 miles within a week dont work

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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby richie731 » Wed May 28, 2014 4:44 am

Hello. On April 7 to April 11 (Monday through Friday) I also drove more than 500 miles. I also confirmed on the drives and it is posted there as well. I waited for more than a month of updates to pass and still nothing. Please help me. Thanks in advance.
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby Mirqo » Tue Apr 08, 2014 12:55 pm

Hello,

I drove over 800 km in week 13/2014 too and I received any bonus yet :-(
I checked it too in "My drives" on site http://www.waze.com - I really drove 826 km ...any idea, why didn't I receive any bonus yet?

Thanx, Miroslav
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby krillerdk » Wed Aug 06, 2014 4:42 pm

This doesn't work for me either. The drives are visible in the WME, but I got no bonus candy. The help pages suggest that you contact Waze support if your points doesn't show up, but they seem to have removed to contact form they had some time ago. I sent a private message to their facebook page as someone in another thread suggested, but they haven't responded to that either. Does anybody know how to officially contact Waze support?
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby Jpere » Sat Dec 14, 2013 4:28 pm

harfangtech wrote:
dmcconachie wrote:So would explain it if the break point is Monday evening.


Hello,
No, if I compute the total from Sunday to Sunday or Monday to Monday, it is still above the 500 miles limit.
By taking into account the morning or evening for the break point, it does not change the result in my case.


Maybe it uses UTC or GMT for the cutoffs?
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby harfangtech » Wed Aug 06, 2014 8:47 am

Hello Jpere,

Maybe it uses UTC or GMT for the cutoffs?


No, I think there is a bug in the application ...

Best regards,
Pascal
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby harfangtech » Wed Nov 27, 2013 12:55 pm

dmcconachie wrote:So would explain it if the break point is Monday evening.


Hello,
No, if I compute the total from Sunday to Sunday or Monday to Monday, it is still above the 500 miles limit.
By taking into account the morning or evening for the break point, it does not change the result in my case.
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby harfangtech » Mon Nov 25, 2013 1:16 pm

dmcconachie wrote:It has to be within Monday to Monday (I think). It' is not a rolling week. Might that explain it?



Hello,
No, that does not explain it.
From monday morning oct' 28 to the end of sunday Nov' 3, I drove more than 920 km (= more than 570 miles).
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Win 1000 pts when driving 500 miles within a week dont work

Postby harfangtech » Mon Nov 25, 2013 9:16 am

Hello,

Around November 1, I drove more then 600 miles across Belgium and France within a week,
but never received the 1000 bonus pts as said in the 'My Scoreboard' page on android app :cry:

Could anyone tell me how to do to receive this bonus ?

Thanks in advance.
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby dmcconachie » Mon Nov 25, 2013 1:24 pm

So would explain it if the break point is Monday evening.
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Re: Win 1000 pts when driving 500 miles within a week dont w

Postby dmcconachie » Mon Nov 25, 2013 12:18 pm

It has to be within Monday to Monday (I think). It' is not a rolling week. Might that explain it?
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