Wildly incorrect routing

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Wildly incorrect routing

Postby russblau » Mon Jun 19, 2017 1:37 pm

A UR posted here reports as follows:

I'm trying to go to 2881 ridge road in north haven Connecticut but this stupid thing keeps routing me to North Carolina.


I can verify that this is the case -- open the Waze app, search for 2881 Ridge Rd, North Haven, CT, and select the auto-complete result that comes up, and Waze will show you a destination of 2881 Blue Ridge Rd, Raleigh, North Carolina! (Incidentally, I'm not certain whether either of these are actually valid addresses.)

Searching for 2881 Ridge Rd North Haven CT in either WME or in Google Maps takes me to a location that is actually in Connecticut, on Ridge Rd in North Haven. Permalink

I have seen other cases where Waze search results take you to an address different than the one you entered (and the one shown in the auto-complete results), but never before seen one so far away from the intended location. Can anyone suggest what is going on here, and whether we can fix it?
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Re: Wildly incorrect routing

Postby krzycholub » Sun Jul 09, 2017 3:11 pm

Some updates - Searching for Ridge Road, North Haven, CT - works OK in the APP - looks like searching with HNs (tested with multiple HNs) will redirect to another address in NC.
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Re: Wildly incorrect routing

Postby gOyDp » Sun Jul 16, 2017 1:25 am

First thing, I went to the GIS for North Haven. 2881 Ridge Rd didn't appear to come up. It seems like it doesn't exist in Waze. If it doesn't, maybe Waze is trying to go to the next closest matching road name, which happens to be Blue Ridge. That's pretty far off though.

It is definitely strange.

The Ridge Road addresses are seemingly present in USPS zip code look up.
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Re: Wildly incorrect routing

Postby russblau » Sun Jul 16, 2017 10:53 am

Actually, USPS doesn't recognize 2881 as a valid address on Ridge Rd. Since it isn't valid either on the town map or in USPS, I closed the UR.
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Re: Wildly incorrect routing

Postby gOyDp » Sun Jul 16, 2017 11:59 am

That may have been a bad idea. The proper response would be to ask the Wazer for clarification. Let them know you had problems locating that address with USPS. If they didn't respond, then close it.
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