Seconded Tim's thanks for the response, it really does make a difference when we know someone at HQ is aware of our concerns.
From reading the public-facing parts of the Elgin site, they talk about two different data products - the Traffic Management App and the Communications Management App. The brief descriptions provided on the site seem to suggest that the TM App would be the better choice for integration with Waze (at least in terms of generating alerts sent directly to the end users without first being filtered by editors or Waze staff) whereas the behaviour of the alerts we're actually seeing sounds more like they're coming via the CM App. If this is the case, could we switch to using the TM App source instead?
Though as has been suggested previously, if the Elgin data was used to generate URs in WME, rather than alerts in the app, it then wouldn't matter so much about the variability of the data. It might still be appropriate for time-critical data to be piped directly into the app (e.g. reports of accidents), but the numerous reports of roadworks and other things that aren't time-critical to display to the end user really should just be handled via the existing WME controls.
From reading the public-facing parts of the Elgin site, they talk about two different data products - the Traffic Management App and the Communications Management App. The brief descriptions provided on the site seem to suggest that the TM App would be the better choice for integration with Waze (at least in terms of generating alerts sent directly to the end users without first being filtered by editors or Waze staff) whereas the behaviour of the alerts we're actually seeing sounds more like they're coming via the CM App. If this is the case, could we switch to using the TM App source instead?
Though as has been suggested previously, if the Elgin data was used to generate URs in WME, rather than alerts in the app, it then wouldn't matter so much about the variability of the data. It might still be appropriate for time-critical data to be piped directly into the app (e.g. reports of accidents), but the numerous reports of roadworks and other things that aren't time-critical to display to the end user really should just be handled via the existing WME controls.
Re: ELGIN Hazard Reports [Feedback]