Missing Drives - Waze forum

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Missing Drives

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by smkwalker Wed Nov 22, 2017 10:52 am

I use waze a lot as any of us probably would but there appears to be number of missing drives that I have done. Most notably the ones I did this weekend. Yet the one I did on Monday from work appears to be showing perfectly fine on the map. Anyone know what or how this might be causes of this? If there is a way to get it to show up etc?

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Re: Missing Drives

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by Jonnyhuk2 Sun Dec 17, 2017 11:18 am

Same, last drive showing up is morning of December 5th, 12 days ago. Went to make an edit on the map for somewhere I drove last week but it's "not in my driving area"!

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Re: Missing Drives

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by PablozzQ Mon Apr 02, 2018 6:55 am

PealRinger wrote:I have the same issue - nothing since March 19th.

Same here. No drives, no reports, no points.

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Re: Missing Drives

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by PealRinger Sat Mar 31, 2018 11:44 pm

I have the same issue - nothing since March 19th.

There are some recent posts on the main WME forum and apparently:

https://www.waze.com/forum/viewtopic.php?f=8&t=168327&start=380#p1801557 wrote:Waze is aware of it and will be looking at it next week.

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Re: Missing Drives

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by PealRinger Mon Apr 16, 2018 2:07 pm

https://www.waze.com/forum/viewtopic.php?f=8&t=168327&start=380#p1808649 wrote:please be patient for an fix to this issue..staff is aware and they are working on this issue.

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Re: Missing Drives

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by Pilotdave69 Fri Dec 01, 2017 6:48 pm

Hi,

Sorry for the late reply, a week of 4am alarms has somewhat dulled my enthusiasm for the forums!

This seems to be a quirk of Waze. Sometimes they'll arrive within minutes of the drive ending, other times they can take days or weeks. Other times one that happened a few days after another drive will appear before the earlier drive , etc. I believe it's something to do with the load on the system / backlog of drives to process / disconnected & failed servers, etc, etc, etc. Be patient and they *should* turn up

Sometimes they will complete vanish, never to be seen. This happened to me last year on quite a long drive in France.

You can try contacting Waze support if they don't appear in another week or two, but to be honest, I wouldn't hold out a great deal of hope on that helping. Hopefully they've arrived already...

Dave

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Re: Missing Drives

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by Pilotdave69 Sun Dec 17, 2017 12:07 pm

This is a known 'problem' at busy times of year. With millions of users worldwide, when there are more people than usual driving during holiday season, backlogs processing and updating drives do build up from time to time. For the vast majority, the drive will eventually appear within a few weeks. Just be patient...

Dave