Thanks Iain, good to have guidance written down. I think the sample texts are useful. Another couple I see regularly you might think are worth adding:
* Thanks for reporting the road closure. Updates we make to the map usually take around a week to appear so if the closure is likely to short term the best way to report it is using "Report" -> "Closure" in the app and it will appear on the map immediately.
* Thanks for reporting the new speed camera. The only way to add these to the map is to use "Report" -> "Camera" when you are at the camera's location. We can then activate the camera once it appears on the map. Please can you confirm the speed limit. Thanks.
Also, not sure if it's worth updating the "off and on" one to say "Waze are planning to implement a solution soon