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Segment edits not saving today Sun 18 Sept 2016

Post by AliG2605
Is it just me? None of the edits I've made to any segments such as adding a name or adding/changing speed limits has saved. I hit save and no error message and it all looks ok, but if I refresh none of the changes has stuck.
Ituajr attempted to do an unlock for me earlier but the road is still at level 5, so perhaps this same issue caused the unlock to fail?
(I was able to edit a place though!)

Edit and I was able to save a UR as solved - but I now realise it isn't...
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Post by B_Carp
I will officially apologise here if anyone comes across dodgy edits by me made in the last few days. I've been trying to edit but found that the edits didn't stick. In the end, I re-edited segments & tried each of the major editing items, such as changing road types, names, intersections, adding, deleting, moving, etc. I cleared my caches, changed browser, restarted the computer, etc. I didn't realise the underlying map was being damaged as none of the edits seemed to be sticking with the server. Since early today, I have found some extra non-sensical roads that I added have appeared, and of course couldn't delete them. Since finding that Waze forum thread quoted above, now I know why. The problem is going to be finding out where my dodgy edits were, now that they've gone live...
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Post by B_Carp
Ah, nice, thanks.

Seems to be all working again now.
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Post by iainhouse
Since some time on Thursday there has been a global problem affecting the ROW server. Changes made in WME seem to be working but, once you refresh the browser tab, the changes have apparently disappeared. This makes many further edits impossible. The changes seem to appear after the next map update (see status.waze.com).

I notified Waze HQ about this approximately 8 hours ago in the Global Champs direct-access forum. They were apparently emailed about it back on Thursday evening - and again about 4 hours ago. I hope they will do something about his.
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Post by iainhouse
We have an update from Waze HQ - after 2 private emails, one post in Direct Access forum and an email to the SOS channel.
MapSir wrote:Hi Everyone,

Thank you for the examples.
We managed to reproduce the errors and we are working on the fix.

It has nothing to do with beta or prod versions of wme, it's an infrastructure issue on our servers.

There seems to be a problem with solving PUR's also, I'm looking into it too.

Thank you all for the help!
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Post by iainhouse
The main problem (edits disappearing from WME) should now be resolved. Please see Editor Problems September 15th-18th 2016 for more details & further updates.
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Post by PerthSteve
Yep and NA as well. Having said that, I believe the edits are working because I tried to edit something in beta that didn't update in production and I got an error that the segment I'm trying to edit has been changed.
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Post by TimAThing
I'm getting intermittent results - some changes are saving, some aren't. I think I even saw a case where I made a change, it was still there after the first refresh, but disappeared from the second.

I'm wondering if there's multiple servers sitting behind the scenes with delays in synchronising changes between them, and refresh results in getting results from a different server? (Similar to Facebook, where there are lots of servers that exchange information so they eventually synchronise, but in the short term you can have updates disappearing and reappearing.)

Edit: appears to be wide-ranging problem on ROW server - see viewtopic.php?f=8&t=205802
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Post by TimAThing
B_Carp wrote:The problem is going to be finding out where my dodgy edits were, now that they've gone live...
https://www.waze.com/user/editor/B_Carp might help you here.
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