Navigation avoidance of Ladysmith Road in Ruther Glen, VA

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Navigation avoidance of Ladysmith Road in Ruther Glen, VA

Postby TenGauge » Tue Feb 06, 2018 9:28 pm

I don't see anything that would indicate a reason for avoidance of this road on the map editor but when I navigate to my home which requires traveling Ladysmith Road as the fastest route, Waze will route me every which way home except for on Ladysmith Road. This is happening between I-95 and Land'Or Drive. It would take 3 mins via Ladysmith Road but Waze wants me to u-turn, backtrack, and take various backroads that would take in excess of 15 minutes. This just started happening a few weeks ago.
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Re: Navigation avoidance of Ladysmith Road in Ruther Glen, V

Postby ldriveskier » Tue Feb 06, 2018 9:58 pm

I have passed this problem to the Virginia State Managers. One of them should get back to you this evening.
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Re: Navigation avoidance of Ladysmith Road in Ruther Glen, V

Postby subs5 » Tue Feb 06, 2018 10:10 pm

Are you routed via Redground Dr instead of Land'Or Dr?

Is this your UR? If so can you respond to the question in the app or here? Thanks
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Re: Navigation avoidance of Ladysmith Road in Ruther Glen, V

Postby subs5 » Wed Feb 07, 2018 5:46 am

I fixed the routing to have a gate at both ends. Should show up Thursday but may take up to a week.
If that fixes the problem, then please put a green check by the title of the topic.
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Re: Navigation avoidance of Ladysmith Road in Ruther Glen, V

Postby LennyNRPD » Thu Feb 08, 2018 7:37 am

TenGauge wrote:I don't see anything that would indicate a reason for avoidance of this road on the map editor but when I navigate to my home which requires traveling Ladysmith Road as the fastest route, Waze will route me every which way home except for on Ladysmith Road. This is happening between I-95 and Land'Or Drive. It would take 3 mins via Ladysmith Road but Waze wants me to u-turn, backtrack, and take various backroads that would take in excess of 15 minutes. This just started happening a few weeks ago.


Hi TenGauge!

I sent you a response to your message you sent to me about this issue. We have made corrections to fix this issue in this community and just waiting for a system update to occur. Once the update has gone through, we will test the area for correct routing and will let you know that it has been resolved. Thanks for reaching out to us and making us aware so we could correct this. We will be in touch!
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Re: Navigation avoidance of Ladysmith Road in Ruther Glen, V

Postby subs5 » Fri Feb 09, 2018 5:48 am

We have received reports from users in the area that it is fixed and on the app as of Thursday. If it is working for you can you check the green check mark by the title? Thanks.
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