Vocal guidance does not match visual guidance

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Vocal guidance does not match visual guidance

Postby 105b9d2a2f6446f59c4c62e764509a58 » Thu Oct 17, 2019 4:27 pm

Before I get to verbose on the incorrect forum, where and how should I direct feedback for improvement when the vocal guidance does not match visual guidance? The map looks correct to me.

Short version is - the vocal guidance was saying "Keep Left", the visual guidance (and real world) was "Keep Right".

This is repeatable starting at 36°50'40.40"N, 076°10'11.34"W on 246 heading west with the destination set to 5200 Hampton Blvd. Norfolk, VA

Thanks,
Kevin Weiner
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Re: Vocal guidance does not match visual guidance

Postby Mvan231 » Thu Oct 17, 2019 8:11 pm

This could very well be a turn instruction override. Do you only see it on a certain turn or segment?
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Re: Vocal guidance does not match visual guidance

Postby SkiDooGuy » Thu Oct 17, 2019 8:53 pm

When did this occur?

There were some changes there recently, therefore I'd like to pin down when you experienced this so I can correlate it with those changes and determine whether the issue has already been addressed.

Thanks.
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Re: Vocal guidance does not match visual guidance

Postby 105b9d2a2f6446f59c4c62e764509a58 » Mon Oct 21, 2019 12:26 am

The first time that I documented it was Tuesday the 15th, and then again on Wednesday the 16th. It occurred another time or two about a week or two ago but I did not think about it then. For giggles I drove the route with the car's installed system (whoever makes the software for a 2019 Buick Regal TourX info system). That system got the verbal and visual correct.

Please let me know how I may help. I can, if needed, drive the route with a GoPro "seeing" the screen and the real-world.

Is it possible to post photos, videos? If not, and can share a Drobox link if that would help.

I can also provide a detailed descriptive verbal drive as I motor along.

Please let me know.

Thanks,
Kevin
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