UR Cleanup
Guys,
I think we need to establish some kind of general guideline regarding on how long we keep URs open after we've asked people for more information. There's no official guidance on the subject, but we need to try to agree on a time period that gives users a sufficient time to reply vs. having the map cluttered up with a bunch of URs that are 6+ weeks old that we're never going to get any additional information about.
Personally, I tend to go about 10-14 days up in more urbanized areas like Memphis where a few dozen or more URs may pop up on a weekly basis and trying to sort through them all is a chore in an of itself, whereas I may be a little more forgiving on one in a rural area (if it just isn't because I haven't scanned that area lately!)
Most important is that if the user leaves some kind of comment in the UR to begin with, we should be keeping them open regardless of age and provided the information provided is useful in solving the UR. We've all gotten our share of confusing comments, and if a request for additional information goes unanswered, I just treat it like any other UR that had no comments at all.
Anyway, I'm open to any and all suggestions.
I think we need to establish some kind of general guideline regarding on how long we keep URs open after we've asked people for more information. There's no official guidance on the subject, but we need to try to agree on a time period that gives users a sufficient time to reply vs. having the map cluttered up with a bunch of URs that are 6+ weeks old that we're never going to get any additional information about.
Personally, I tend to go about 10-14 days up in more urbanized areas like Memphis where a few dozen or more URs may pop up on a weekly basis and trying to sort through them all is a chore in an of itself, whereas I may be a little more forgiving on one in a rural area (if it just isn't because I haven't scanned that area lately!)
Most important is that if the user leaves some kind of comment in the UR to begin with, we should be keeping them open regardless of age and provided the information provided is useful in solving the UR. We've all gotten our share of confusing comments, and if a request for additional information goes unanswered, I just treat it like any other UR that had no comments at all.
Anyway, I'm open to any and all suggestions.
Re: UR Cleanup