Routing Server Timeouts / Failed Routes for long routes

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Re: Routing Server Timeouts / Failed Routes for long routes

Postby dfortney » Mon Feb 19, 2018 6:21 pm

Is the Form still being monitored? It says "2015 Routing Failures" -- so I want to confirm that this is still the proper way to submit persistent issues of Waze not finding a route (under 1000 miles).

Thanks!
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby F1_Rules » Wed Jul 27, 2016 1:16 pm

Hey Guys,
I am experiencing routing server timouts/failed routes for long routes. I am planning on an east cost road trip from Boston and I tried breaking my stopping points with stops in Peterburg, VA and Rock Mount, NC, even by reducing the distance it gives me a routing server time or no route found. Can you please help.

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Re: Routing Server Timeouts / Failed Routes for long routes

Postby gunnargsd » Tue Jan 05, 2016 1:50 pm

The following route was reported as failed, but seems to be working in LiveMap now: https://www.waze.com/livemap?lon=-77.54 ... t_text=Now

Thank you,

Dave
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby gunnargsd » Tue Jan 05, 2016 7:00 pm

Positive reply #2. The following failed route is now working in LiveMap: https://www.waze.com/livemap?lon=-80.85 ... t_text=Now

Thanks,

Dave
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby irasaba » Fri Sep 16, 2016 8:46 pm

In Maui, HI, Waze took us last night via the Kahekili Highway, in the dark, from the Kahului airport to Kanaapali. It's a very dangerous "at your own risk" road, even during daylight. We lost service for most of the way. It was the most horrific drive I have ever had!
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby ituajr » Thu Feb 23, 2017 3:35 am

Trexer0 wrote: [...] It seems that routing fails when the routing distance reaches a certain distance when the start and end points are a certain distance (as a crow flies) from one another. As you mentioned setting the destination as something different until you get around the end of the lake stops this routing issue. I believe this also shows that there isn't an issue with the segments that is causing failed routing.


See my posting https://www.waze.com/forum/viewtopic.php?f=6&t=219511#p1591476 where I investigated a similar problem fairly thoroughly, and established that the critical distance is about 16.6 km. I even found a situation where Waze couldn't find a route from A to B, but could find a route from A0 that goes past A on its way to B, demonstrating that there is a working route from A to B.

I don't like the idea of telling the Waze user in this situation to drive a few kilometres in the wrong direction and then letting Waze find a route that will take him back through his starting point and on to his destination. How can we bring these problems to the attention of the Waze routing experts?
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby ituajr » Thu Feb 23, 2017 8:01 am

PesachZ wrote: [...] I would kindly ask all three of you (JoeRodriguez12, Trexer0, & ituajr) to please fill out the form which was included in the first post of this thread to document these examples, and the devs will have access to it. Thanks you.


Done. I included a reference to my posting at https://www.waze.com/forum/viewtopic.php?f=6&t=219511 which includes multiple examples. I assume the developers are willing to look at forum posts?
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby jasolson » Sun Jun 26, 2016 10:00 pm

A simple way to create this try to route from Boston MA to Washington DC on the website. It chokes and says there's an error.

What's the limit on waze for distances?
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby jdelosa » Tue Jan 05, 2016 6:59 am

Got This UR from Jan 3rd 2016 describing "1 First Stamford Place, Stamford, Connecticut, 06902 we were looking for the HIlton for one hour!" reported from 47th Street Brooklyn NY

https://www.waze.com/editor/?env=usa&lo ... st=4973837

I have left the UR open for your Review

Thanks John (JD)
JD, Brooklyn, NYC Area Manager, New York SM, NOR MSM,
Member of the NYC Closure Team

WazeNewYork@GMail.com Subject Attn: JDeLosa
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Re: Routing Server Timeouts / Failed Routes for long routes

Postby jm6087 » Sat Jul 29, 2017 12:39 pm

camillec wrote:I have not been able to route between my parents home in Albany, GA and my home in Newfield, NY in months. Can someone look into this issue? Thank you


That is just over the 1000 mile limitation
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