I am new to this program but I believe I have found a bug with my software version.
I have been messing around with the app this afternoon and saw that there is a traffic jam on I-30 south, which is around 20 miles long. Well when I plan a route via I-30 S the app does not say or show anything about this traffic jam. The overview bar is all gray and just includes my ETA time. I have seen screenshots of this bar working and of notifications, but I have yet to receive any.
Also on a trip to NW AR yesterday I never received any pop-up voice alerts on items which should have triggered such alerts.