Missing segments

by **phantomblack** » Thu Nov 22, 2012 4:20 pm

I was scrolling my route this morning to get it in the cache. I found lots of areas along the route with missing map data. It doesn't appear segment related I am actually seeing squares with no map or nav data just clear squares. They appear at max zoom and two clicks out, at three clicks out the road data fills in, at 5 clicks out the navigation line fills in.

by **RallyChris** » Wed Nov 28, 2012 11:03 pm

I had this problem come and go, till I did a fresh install of the release version.

I don't know if the last beta left some junk behind or what, but a complete wipe and reinstall seems to have fixed it for me.

by **KB_Steveo** » Thu Nov 29, 2012 1:48 am

I did a wipe, I think (I deleted the waze folder off my phone) and installed 3.5.1.4 and still am having this problem.
It's better now with the update from 3.5, but I still have a problem with small squares that don't show up at the closer zoom levels.

by **stevecody** » Mon Dec 03, 2012 9:17 pm

I did not experience this problem today. I will continue to monitor and see if it seems to be resolved.

by **KB_Steveo** » Sat Dec 29, 2012 3:46 am

I'm still having problems with this. Does anyone know what's going on? I have a couple of permalinks of areas that others have submitted UR's at with the same problem if that helps. https://www.waze.com/editor/?zoom=0&lat ... 4,37695771
https://www.waze.com/editor/?zoom=2&lat ... 3,62096354
https://www.waze.com/editor/?zoom=2&lat ... 0,61967791

by **KB_Steveo** » Tue Jan 15, 2013 3:22 am

I'm pretty sure I have it figured out.

After talking to bigbear3764, the theory is:

(1) Map tiles in the live map have corruption that causes them not to download to the current client version
(2) The current live map tile generation process only generates new tiles when changes have been made.
(3) If you edit the area where the problem is occurring, it will force a rebuild of the affected tiles and fix the problem.

edit the geometry of the affected road
If the area is locked above your level, (1)draw in a new road. (2) save. (3) delete the road. (4) save again (I waited for the live map to be updated before steps 3 and 4 - others I've talked to did all 4 steps at once)

So far this has worked in all the areas I have had this problem.

by **jasonh300** » Tue Jan 15, 2013 3:41 am

This problem was solved with a patch back at the end of December. There's nothing that could have been done in the editor end that could fix it (although your theory about what makes tiles upload is correct).

Are you saying you're still seeing a failure of segments to load?

Via my iPhone 3GS.

by **MisterMooCow** » Tue Jan 15, 2013 4:11 am

jasonh300 wrote:
Are you saying you're still seeing a failure of segments to load?

Is that the "proceed to highlighted route" and/or spontaneous recalculation of a route while, say, having been continuously on-route and on a freeway for many minutes?

It just happened to me on Saturday night (on a rural freeway).

by **Bigbear3764** » Tue Jan 15, 2013 4:14 am

Areas it happened to me on back in December were fine this time. Drove from northern Illinois to Minnesota and across northern Wisconsin. All was good.

Sent from my iPhone using Tapatalk

by **jasonh300** » Tue Jan 15, 2013 6:25 am

jhfrontz wrote:
jasonh300 wrote:
Are you saying you're still seeing a failure of segments to load?

Is that the "proceed to highlighted route" and/or spontaneous recalculation of a route while, say, having been continuously on-route and on a freeway for many minutes?

It just happened to me on Saturday night (on a rural freeway).

Both AFAIK.

Via my iPhone 3GS.