Missing segments

[ohiostmusicman]

Last night, after never seeing this issue, it happened numerous times and each time more seemed to be missing. I know I was not the only one in the area to have it happen to as I've seen several URs throughout northern Ohio describing the same problem.

[PhantomBlack]

After a 750 mile round trip this week. I can say this is a real problem and it is messing up navigation. I left lots of UR's and all the roads look good in the editor. The route was working great but this trip Waze was continually re-calculating or telling me to head to the nearest road. Sometimes there would be no road on the client other times I was shown on the road but Waze was still telling me to head to the nearest road, very strange. Several times Waze tried to direct me off the interstate to avoid a missing segment.

Things were working great but I updated just prior to this trip so I would put my money on app issue. Maybe time for a full uninstall and fresh load.

[PhantomBlack]

I was scrolling my route this morning to get it in the cache. I found lots of areas along the route with missing map data. It doesn't appear segment related I am actually seeing squares with no map or nav data just clear squares. They appear at max zoom and two clicks out, at three clicks out the road data fills in, at 5 clicks out the navigation line fills in.

[RallyChris]

I had this problem come and go, till I did a fresh install of the release version.

I don't know if the last beta left some junk behind or what, but a complete wipe and reinstall seems to have fixed it for me.

[sbelekevich]

I did a wipe, I think (I deleted the waze folder off my phone) and installed 3.5.1.4 and still am having this problem.
It's better now with the update from 3.5, but I still have a problem with small squares that don't show up at the closer zoom levels.

[sbelekevich]

I'm still having problems with this. Does anyone know what's going on? I have a couple of permalinks of areas that others have submitted UR's at with the same problem if that helps. https://www.waze.com/editor/?zoom=0&lat ... 4,37695771
https://www.waze.com/editor/?zoom=2&lat ... 3,62096354
https://www.waze.com/editor/?zoom=2&lat ... 0,61967791

[sbelekevich]

I'm pretty sure I have it figured out.

After talking to bigbear3764, the theory is:

(1) Map tiles in the live map have corruption that causes them not to download to the current client version
(2) The current live map tile generation process only generates new tiles when changes have been made.
(3) If you edit the area where the problem is occurring, it will force a rebuild of the affected tiles and fix the problem.

• edit the geometry of the affected road
• If the area is locked above your level, (1)draw in a new road. (2) save. (3) delete the road. (4) save again (I waited for the live map to be updated before steps 3 and 4 - others I've talked to did all 4 steps at once)

So far this has worked in all the areas I have had this problem.

[sbelekevich]

I was just going to edit my post to say that Waze might have actually fixed the problem too - You guys beat me to it.

[stevecody]

I've had this problem for a week or so now, possibly, coincidentally after the install of 3.5 on my iPhone 4S with iOS 6.0.1.

At a certain zoom level, the road segments are missing. The routing engine also sees them as missing, apparently.

In this permalink, you can see the road segment exists and was last updated in Feb, 2012.
https://www.waze.com/editor/?zoom=5&lat ... s=64567615





I also had a recent Problem Report indicating road segments were missin in a major interstate in my area. I don't have the permalink here, though. I'm on my iPhone.

Is this happening to other people? I searched through the forums and don't see much on it.



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[stevecody]

Ok, thanks. I'll wait for another update cycle. We've had one already since this problem started but no change. We'll see what the future holds.


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