Waze thinks we all live in alleys

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Waze thinks we all live in alleys

Postby sangarts » Sun May 19, 2013 4:55 am

A few updates ago, waze suddenly started sending me to the alley behind every residential address I drove to. Example: Say I want to visit a friend at 12345 Sesame Street Lane. Waze has me drive PAST the actual address or turn early to "turn right at alley" and when BEHIND the actual home reports "you have reached your destination". INFURIATING. I drive to a lot of new addresses and this is not something I can fix on the map editor. I've contacted waze and have heard no response. Is anyone else having this problem in Chicago or anyplace else?
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Re: Waze thinks we all live in alleys

Postby l0gic23 » Sun Jun 23, 2013 6:46 pm

Okay... if i didn't understand the info provided to me it does not give an excuse for a champ moderator etc to be a ass. Pointing out what is obvious to you should be done without any extra bit of helpfulness. Expressing that i must not have attempted to weed out the correct answer and refusing to acknowledge that there is out of date info scattered is just immature.

I would not want either of you to represent a company i owned or worked for. I don't question your ability to be correct, but clearly you lack the abilities that a front line minimum wage call center employee in a 3rd world country has...

Thanks for pointing out what I may have missed or misunderstood. I now have the correct answer, and my take away is to care far less about the success of Waze as it is today and to hope that Google shakes things up.

I've learned here... I hope you choose to see that the experience provided was not necessary and if you were employed, you and the other would be reprimanded.
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Re: Waze thinks we all live in alleys

Postby l0gic23 » Sat Jun 22, 2013 4:44 pm

@Andypoms: Thanks for a constructive post... well mostly.

I did "actually" read the info provided... there is a lot to take in and unfortunately there are conflicting data sources - likely old ones that were not updated...

I did read the applicable portion but I guess that got lost in the mist. My apologies for not being as awesome as you and others. Why do people here need to indicate that others who clearly have read have not... You could have been humble and said, you must have missed this or found something old, instead you opted to be abrasive... although not as bad as others...

Why should I care about offending him? He didn't care about offending me. I guess I should not have figured this community would somehow be better then others...

As a forum admin, you should maybe consider yourself a form of customer service... if you do, you should look into "soft skills training".

Oh and... a helpful response could have been, thanks for updating the external sources. They probably accepted your updates by now (they did), Waze takes "n" Years|months|etc to download and use the updates from the external sources...

I bet a Waze employee could have come up with that... that's who the post was to... it could have been ignored by everyone else... its not like I really expected a comment from waze anyway...

Amazon should have bought waze... not google... then maybe Customer Service would be provided... we can't all be experts on ever single app/software created. Sorry for presuming that the forms were not just for those who hang hear daily.

Thanks for pointing me back to the applicable point. I hope you take action to influence update to all other Waze wiki/forum threads on the subject such that the next newb does not ask this question and have this experience.
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Re: Waze thinks we all live in alleys

Postby l0gic23 » Sat Jun 22, 2013 3:35 pm

Maybe you should expand your horizon... clearly i presented some artifacts of research though not all... oh and that post was from June 16th... really? How much research should someone have to do over and over as things may change... get a life.

viewtopic.php?f=5&t=52347
For address search, we also compare the external provider (Bing and now Google) to Waze geocoding results, to give the most updated entries.


Yes, its my presumption that my updates would be the most updated... but who knows, the ever glowing eye of Google may see more and know more and always be up to date.

I read somewhere else (forum or wiki) that the geo coding map updates and specifically the address placements take 10 days to have effect. Maybe that info was wrong and I should not have trusted some other Waze forum/wiki God with many posts and thanks speaking for a company he likely didn't work for.

Or maybe I simply misunderstood the product of my research.

Maybe this guy is not a troll... maybe he was just having a bad day. either way, his comment was not helpful, provided no substance and at best was snarkey or assholish.

The comment saying... waze does nothing with this info and not providing reference didn't add much to the discussion but still more then others... It seems everyone on this forum knows more then the last guy and makes statements that everyone should believe, until someone else states the opposite... Its the main reason why this type of "support" is not..

maybe waze should lock the tread as the quality of who is posting here is not high caliber and does not serve to expand the community... There was much more constructive ways you guys could have responded but instead... you wanted to flex your muscle... maybe your the community neighborhood watch looking to keep the non-originals outside of your turf...

sigh... I'm done here
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Re: Waze thinks we all live in alleys

Postby l0gic23 » Fri Jun 21, 2013 12:03 pm

AlanOfTheBerg wrote:
riveraj23 wrote:Well its been over 10 days and no update... Waze any comments?

What answer are you waiting for which isn't already answered by the FAQ and the House Numbers wiki documentation? Please make sure to read those. (Though I'm also pretty sure the answer is also in this thread.)


Clearly you want to be a helpful troll... go ahead... educate... please reference everything you say... you pretty sure means nothing ...
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Re: Waze thinks we all live in alleys

Postby l0gic23 » Thu Jun 20, 2013 3:40 am

Well its been over 10 days and no update... Waze any comments?
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Re: Waze thinks we all live in alleys

Postby l0gic23 » Sun Jun 02, 2013 3:48 am

Found out this issue is likely caused by a misplaced pin for the address in question.

You can fix this in a few ways...

1) Editing the Waze map and relocating the pin for your address to be more accurate... nearer to the front of your property vs the back...

2) Update the address pins on the following two websites per GPS.gov [1]
* http://mapreporter.navteq.com/
* http://mapinsight.teleatlas.com/mapfeedback/

I expect shorter term improvement from editing the waze map on waze and long term for other GPS systems by updating the other two links.

References:
[1] http://www.gps.gov/support/user/mapfix/
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Re: Waze thinks we all live in alleys

Postby l0gic23 » Sun Jun 02, 2013 12:52 am

Same issue in CA. Moved my address marker and hoping that in 10 days this becomes less annoying...
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Re: Waze thinks we all live in alleys

Postby Kuhlkatz » Mon Jun 24, 2013 3:56 pm

jhuddle55 wrote:Spot on riveraj23. One would think a waze "champ" would be more than willing to foster the community rather than attack a noob.

jhuddle55, I think you need to actually read the thread before adding your 2c. In my opinion, I'm not 100% sure how Alan's response below can be considered an 'attack'..
AlanOfTheBerg wrote:What answer are you waiting for which isn't already answered by the FAQ and the House Numbers wiki documentation? Please make sure to read those. (Though I'm also pretty sure the answer is also in this thread.)

If you actually did read the thread, you should have noticed that relevant answers were provided in multiple posts, so I'm just wondering aloud here how many times do one actually need to provide an answer before it's considered 'helpful' ?
jhuddle55 wrote:A champ, and moderator should never respond with anything close to "RTFM". You don't need to inform me there is a manual, more than likely I have already searched for the answer, and not found one, which is why I have turned to the forum.

In this case, there are certain accepted 'rules' for editing, which changes based on where you are located, so it's considered your DUTY as an editor to familiarize yourself with said 'manual'.
Besides that, it also acts as a reference to a) make your life easier, and b) to ensure you do not ruin the maps for everyone else by NOT following acceptable standard editing practices.

I thought the idea of the Wiki is to be a reference for all, so instead of reposting the same lengthy answers 100's of times over in the forums, show the users over to the Wiki where they can actually read the stuff themselves, and NOTE it.
You know, teach a man to fish... ? Teach a man to RTFM... ? Same thing as far as editing is concerned.

As far as my own 'expand your horizon' reference : The other quoted announcement on Google Search implementation does also indicate the following :
shirlig wrote:We'll start by enabling it first for 10% of the users in the N.A server and gradually it will be enabled for everyone.
.
There is no way of telling if he is one of the 10% or not, as it could also be affecting his/her results if he/she is. I can see results for Addresses outside of US that would previously NOT have returned anything, so it could be a wider audience already.

What is the use of people providing relevant links and answers if you STILL have to end up spoonfeeding the 'readers' ?
Who should actually give up in this case - dedicated community members that volunteer their free time to assist by providing answers that are flatly ignored, or the people that do not READ the stuff that is provided ?
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Re: Waze thinks we all live in alleys

Postby Kuhlkatz » Fri Jun 21, 2013 12:42 pm

riveraj23 wrote:Clearly you want to be a helpful troll... go ahead... educate... please reference everything you say... you pretty sure means nothing ...


Yip. Alan is a master at 'trolling', also at educating and he is ESPECIALLY good at showing a lot of restraint when answering questions. And he's done this almost 15000 times.

If all else fails, re-read the thread from the top & look at post #2's reference to the Wiki FAQ indicating What do I do when Waze has my destination or address at the wrong location.
The hint might be contained in
Da Wiki wrote:Waze sends your address or POI search to these 3rd parties, and they then return to Waze GPS coordinates for that destination.
.

Your own response (#5) also applies, as that is also a fix, but has nothing to do with Waze or Waze updates.

You can also expand your horizon and try the Forum Search, or even just read other interesting and applicable topics in the forum, like the announcement on Google search implementation.
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