Routing Server down??

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Routing Server down??

Postby paulkok_my » Wed Mar 12, 2014 2:37 am

I have reports from Malaysian wazers including myself are facing problems getting a route.

Are other countries facing the same problem?

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Re: Routing Server down??

Postby iainhouse » Wed Mar 12, 2014 3:26 am

Seems OK in the UK. I can route to work (about 8 miles), Oxford (about 70 miles) and Wales (about 200 miles).

I did get a routing server timeout when asking for alternate routes on the Wales route, but not on the other routes. Given that it's 3:20am UK time, I wouldn't think there's much traffic to deal with here. Maybe at around noon your time (according to http://www.xkcd.com/now) , the timeouts are worse with more activity on the roads?
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Re: Routing Server down??

Postby paulkok_my » Wed Mar 12, 2014 3:46 am

15 minutes ago, the routing server seems to be working again.

Will confirm later to see whether the problem crops up again.

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Re: Routing Server down??

Postby paulkok_my » Thu Mar 13, 2014 12:12 am

I'm reporting today this morning local time at 7:57am (UTC 11:57) we are having problems with the routing server in Malaysia.

Seems to me that it looks like the World routing server is overloaded on the routing request during this time.

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Re: Routing Server down??

Postby kweeheng » Thu Mar 13, 2014 12:58 am

Happened to me also. Couldn't get a route in morning for 2 days (around 0000 GST), getting back to normal at noon (my usual second drive).
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Re: Routing Server down??

Postby Siang_Hui » Thu Mar 13, 2014 1:00 am

i'm having the routing problem for 2 days already, i'm from malaysia too.
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Re: Routing Server down??

Postby adzhan » Thu Mar 13, 2014 1:23 am

And me today. Problems start from 7:20am (utc11:20) and until I already reach my destination around 8:05am (utc 12:05) it still trying to calculate the routing, not even have an error of can't find the route or any. Maybe due to peak hour time...
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Re: Routing Server down??

Postby andrewkjs » Thu Mar 13, 2014 2:11 am

Getting routing server timeouts as well at 13 Mar 00:50 UTC. The network is definitely fine as I could still see colour-coded roads, other wazers and also, a McDonalds pop-up ad. :x Not to mention that I was getting background notifications from a news app, so network issues is definitely out of the question. I'm on Waze 3.7.8 & iOS 7.1.
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Re: Routing Server down??

Postby hamisu » Thu Mar 13, 2014 3:19 am

Same here. I've been experiencing this since 2 days ago.
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Re: Routing Server down??

Postby jimmyngcm » Thu Mar 13, 2014 4:27 am

The routing server is definately down and out. I couldn't get a connection to the server since 0800 GMT +8 Kuala Lumpiur, Malaysian time. Until now (4 hours later). Internittenly it connected but then when I divert from the suggested route, it didn't recalculate and justt asked me to drive to the highlighted route. Then it disconnected with no routing at all. Subsequent tries to reconnect just seems like water off a duck's back. No effect. This is happening all over with hundreds (if not thousands of wazers). Waze Malaysia's Facebook forum groups have many reports complaining about connection to the routing server. Users are frustrated with some trying to uninstall Waze on their client.

How do we log a ticket?
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