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Comments in issue reports

Post by ALinnell
I reported an issue where I could not make a left turn due to the road being a 1 way, so only a right turn was possible. I was contacted via the app by Challenger3802(4) who asked for more details but there was no way for me to respond in the app. He's since closed my issue. How do I reopen it and correct the issue, as well as respond to him?
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Post by Challenger3802
Hi I am Challenger3802 (otherwise known as Ian) If memory serves me correctly this error was corrected in the reply from the reporter (if I've got the right UR in mind) - who I now know is ALinnell - stating that the road sign was at fault not the map. Hence why I closed the report as there were no map changes required.

And yes a permalink to the location will be a great help.

Happy to have you aboard as an editor.

Ian - AM Johannesburg

Sent from my LG-H815 using Tapatalk
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Post by elphix
ALinnell wrote:I reported an issue where I could not make a left turn due to the road being a 1 way, so only a right turn was possible. I was contacted via the app by Challenger3802(4) who asked for more details but there was no way for me to respond in the app. He's since closed my issue. How do I reopen it and correct the issue, as well as respond to him?
Hi ALinnell and welcome to the Waze forums.

Just a quick check, are you aware that you are able to fix the issue yourself in the Waze editor? If not, head over to https://www.waze.com/editor/ where you can do a bunch of editing ranging from adding missing roads, speed limits to fixing incorrect road names. All of us here are volunteers who do just that.

Getting back to your post though - once a report is closed there isn't a way (to my knowledge) on how to reopen it. If you're not keen ( :cry: ) on solving the issue yourself you can report it again. As volunteer editors we don't have much to go on when reports do come in so please be sure to be as detailed as you can.

Hope to see you editing

Kyle
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Post by KTCAOP
Do you know the approximate location?

Did you get an email by change? I will send them a private message letting them know of this thread.
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