Post Reply

Ghost

Post by Chriseleven
Anyone with a bit of pull with the support guys - I have asked twice for this ghost segment to be deleted with no response.
https://world.waze.com/editor/?zoom=6&l ... =187997179
Chriseleven
Posts: 62
Has thanked: 3 times
Been thanked: 1 time

POSTER_ID:6301053

1

Send a message

Post by Chriseleven
..and now a response from support - edit in the area and wait till the tiles are generated and then if it is still a problem - contact support.

That's what I did :roll: :roll: :roll:
Chriseleven
Posts: 62
Has thanked: 3 times
Been thanked: 1 time
Send a message

Post by jonypony
Hi Chris,

We need the tile(s) in the area to be refreshed, and to do that - we need you to preform some minor edits there, which will force the server to refresh the map tiles.

If this doesn't solve the problem, then we need to approach the issue differently, and in such a case - it might take a while before we can delete that "ghost" segment.

-Yonatan
jonypony
Posts: 1104
Has thanked: 13 times
Been thanked: 114 times
Send a message
https://www.waze.com/wiki/images/3/35/Jonypony.png
Waze so serious?

U.S.A./Canada/South-Africa/Australia community Manager
Waze Community & Support

Post by Kuhlkatz
Chris,

I updated all the 'correct' versions of the duplicate for the ghosted segment and changed the level to 0.
I see they were updated on the 25th. I presume we'll have to see if the ghost remains after the next update that includes this date.

This is also a ghost segment just east of that one at https://world.waze.com/editor/?zoom=6&l ... =176711270 that was not visible before.
When I dragged this node https://world.waze.com/editor/?zoom=7&l ... =171289226 the extra segment just popped out of nowhere. I tried deleting this short segment as part of updating the area https://world.waze.com/editor/?zoom=6&l ... =176711272 but got a save error, hence the other approach of moving the node.

I suppose we need to wait it out and see what happens to them.
Kuhlkatz
Waze Local Champs
Waze Local Champs
Posts: 917
Has thanked: 32 times
Been thanked: 146 times
Send a message
Carel Cornelius
AM : Centurion & Sandton, ZA
CM & Coordinator, South Africa
(HTC One, Android 5.0.2, v7.19.401.51)
[img]https:///DwNb3R[/img]
South African Wiki Waze Wiki Map Editing

Post by Kuhlkatz
Chris,

I completely forgot about this. There was an INTL update yesterday which included updates till 29th March.
My updates for the segments was on the 28th March and the ghost segments are gone. You can now have your area back and fix up what you wanted to do ;)
Kuhlkatz
Waze Local Champs
Waze Local Champs
Posts: 917
Has thanked: 32 times
Been thanked: 146 times
Send a message
Carel Cornelius
AM : Centurion & Sandton, ZA
CM & Coordinator, South Africa
(HTC One, Android 5.0.2, v7.19.401.51)
[img]https:///DwNb3R[/img]
South African Wiki Waze Wiki Map Editing