Bad Ad pins

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Bad Ad pins

Postby roadtechie » Mon Dec 05, 2016 6:31 pm

Normally when we see a bad ad pin we can edit the point place within WME and staff will fix it in a few days. Please continue to do so whenever you see a bad ad-locked point place within WME. Here as of late there have also been reports of bad ad pins visable from the client but there is not an ad-locked point place within WME. If you run across one of these please send an email to one of the SMs with the following information. Email is preferred because a screenshot is required.

1. Name of advertiser.
2. Permalink to the incorrect location within WME. Please do not create a venue. Just the closest approximation of where the ad is on the map.
3. Permalink to the correct point place within WME. Please complete to the best of your abilities before submitting.
4. Screenshot of the place within the client (phone app). Attachment below shows exactly how the screenshot MUST look. Go to the ad within the client and tap once on the ad to see an image like the one below.
5. What needs to be corrected: (for example, change address to..., move to new PL location)
Attachments
phpl2AmCDPM.jpg
(17.69 KiB) Downloaded 726 times
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Re: Bad Ad pins

Postby phoenixhawke » Wed Dec 07, 2016 2:03 am

Hey, that's my screencap! I'm famous!
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Re: Bad Ad pins

Postby roadtechie » Wed Dec 07, 2016 2:31 pm

Here is an example email. Please attach image to email when it is sent in.

1. Tire Discounters

2. Bad ad location https://www.waze.com/editor/?env=usa&lo ... m=8&mode=0

3. Correct Location for ad https://www.waze.com/editor/?env=usa&lo ... 07.1282145

4. Attached screenshot of bad ad seen within client

5. Need to move ad to the correct location.
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Re: Bad Ad pins

Postby roadtechie » Fri Jun 23, 2017 8:04 pm

There is now a new way to report misplaced ad pins for ads without a WME Place. If a WME Place exists, move the ad pin to the correct location to create a PUR, which the ads team should handle. This link can be sent to any editor reporting a bad ad pin (without an existing WME Place): https://support.google.com/waze/answer/7402261
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Re: Bad Ad pins

Postby HBiede » Mon Jun 25, 2018 5:30 pm

Glad I am not the only one experiencing this. There has been an Applebee's pin near me for a while now on a spot where the Applebee's closed almost a month ago
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Re: Bad Ad pins

Postby roadtechie » Mon Jun 25, 2018 7:24 pm

Yeah, unfortunately it still happens from time to time. Usually once the form is submitted it will be resolved within a week or two. If the request gets denied please let me know so it can be followed up on.
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