Ghost option missing in iPhone 2.0.1

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Re: Ghost option missing in iPhone 2.0.1

Postby anthyz » Fri Oct 08, 2010 6:47 am

I just noticed this recently, too. This really is a serious issue.
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Ghost option missing in iPhone 2.0.1

Postby fvwazing » Fri Oct 08, 2010 10:33 pm

Damn! And I thought we saw a real surge in users!
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Ghost option missing in iPhone 2.0.1

Postby fvwazing » Mon Oct 11, 2010 11:40 pm

+10 for the idea, +10 more for the effort of documenting the current situation as well as the optimum as well as you do! (you don't happen to be either Irish or a tech-writer, do you?). I would make one small change to your design: leave the powerbutton (at least on the iPhone) as is, but replace the dreaded bulldozer that is way to easy to reach, and is so often misused by newbies. Or, blend the parked-button in when no motion is detected.
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Ghost option missing in iPhone 2.0.1

Postby fvwazing » Mon Oct 18, 2010 11:03 pm

I think this idea is way too good to rust away in a thread, would suggest to put it in uservoice - if that where not so terribly ineffective. There are far too many doubles and nobody sems to read them before simply creating a new item, this would be pausebuttonitem number umpteen, even if it renders all the others obsolete. So, may be better to keep this thread alive for now, until support takes notice at least.

I remember only trying the ghostoption once as it still existed, but think it was implemented in such a way that you didn't see any other wazers; only their reports. They were as invisible to you as you were to them.
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Re: Ghost option missing in iPhone 2.0.1

Postby gerben » Fri Oct 08, 2010 10:26 pm

Hmm... Missing in Android 2.0.0.1 as well...
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Re: Ghost option missing in iPhone 2.0.1

Postby krankyd » Mon Oct 11, 2010 4:40 pm

we looked at the numbers and a very small (tiny) number of users have actually used this option.
A lot more users complained that the current privacy settings are not clear - along with the addition of the details you can now import from facebook, this made it even more confusing (for example - what if you choose to be a ghost, but want to share your facebook details with your friends? which one wins?)

So we made a couple of changes, while still doing our best efforts to respect our users' privacy. If you do not want to 'expose' yourself you are still defaulted to being anonymous. Only if you choose to share more details will we show anything else.

Hope that was clear, and feel free to comment.
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Re: Ghost option missing in iPhone 2.0.1

Postby unwallflower » Fri Oct 08, 2010 3:21 pm

Goodness. Just took a quick peek and you're right! Hope it is replaced soon.
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Ghost option missing in iPhone 2.0.1

Postby waynemcdougall » Thu Oct 07, 2010 7:24 am

The privacy options (now moved under Profile, no longer have the option not to appear on the map at all (the ghost option).

I'm hoping this is an accident, and it will be restored. This feature is an important option for people who have good reasons to want to preserve their privacy and anonymity. The anonymous option is not sufficient to achieve that.
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Re: Ghost option missing in iPhone 2.0.1

Postby waynemcdougall » Mon Oct 11, 2010 1:22 am

Well this ain't good. Somuch for my ''accidentally removed" hopes. From the app language text file:

Your privacy was previously set to invisible. Since this option was removed,  you are now set to 'Anonymous'. Check your privacy settings for new options


Although I don't think there are any new options. Just the same options, with one removed.
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Re: Ghost option missing in iPhone 2.0.1

Postby waynemcdougall » Mon Oct 11, 2010 8:16 pm

I'm very pleased to hear this @krankyd, because
1) it's great that you are thinking about usability, and
2) you should be open to the sweet, sweet voice of reason :-)

So I'm going to offer my thoughts, which can be corrected and refined by others.

I think there's a great opportunity to kill at least 3 birds with one stone here.

The first point to understand and accept is that the anonymous option, while good, is not sufficient to guarantee anonymity. Just in my ordinary day to day usage, with no effort on my part, I know the names, home address, work addresses of anonymous wazers. Please let me know if you don't accept this, because if you are working under this misapprehension, then you won't see the need for what follows. This is discussed in detail at http://www.waze.com/wiki/index.php/Privacy_issues

Secondly you comment that a tiny number of people have used this option. Now I'm not clear on whether you mean "have ever turned it on, even for 5 seconds" or currently have it on, say last time they connected or were connected to the waze servers when you looked". Let me comment on the numbers:
1) even if people never use that option, they can be comforted and reassured that it is there, in case they ever do want it. You may be surprised how many people are like that
2) Waze is still early adopter. In general, if you'll excuse the expression, we are "attention-whores" and liberal in revealing our location. You don't have a representative sample! The more general population will be more conservative
3) You say the options were confusing. No wonder then, that people didn't choose the option, or even find it. Better documentation is part of the answer. But to say it was hard to know when to use it, and then say not many people used it is circular reasoning
4) I think there are better approaches to usability (see below)
5) People use it *some* of the time. I know some people turn it on just when they get close to home and work. And I and others would use it when going on long road trips. I don't want people seeing me driving around 300km from my home
6) People don't use waze or stop using it at all because they don't know they can hide themselves

Now I tend to be more blasé about my location. I have a monitored security alarm, a hungry vicious Doberman, I'm not a woman living alone, I work from home, I don't leave young women or children at the house. These points do not apply to everyone.

So what to do? Please think about these ideas:

Waze is a social GPS. Turns out the social part can really only be used while driving and revealing your location. Here's what I'd like:

1) A parked-up mode. This solves this problem: http://www.waze.com/wiki/index.php/No_pause_option
So I can spend half an hour planning routes for my next road trip (and checking connectivity, and seeing why Waze avoids certain intersections, and comparing routes); and
Be a social butterfly: engaging in chit chat. Maybe even filing some traffic reports to help other wazers while sitting in my office (when later I can use locations other than where I am)
Grab petrol (gas), drop off a package, pop in to see a friend, go to the shops.
Just play with waze and explore the settings and options. Browse around the map. See what roads are not in the map. Have fun with it. Figure out why it doesn't like the route I always take.

All without generating a bunch of standstill reports (which also divulge my location).

So in park-up mode:
a) I disappear off the map
b) I can chit-chat, etc, but the location of my chit-chat is not my current location - pick a random one within 5 mile radius of my actual location (but consistent for each session, so if I do 30 minutes of chit chat, I don't have a circle of pinned conversations all around my exact location!)

And park-up mode automatically goes off when I start moving (like the road report notifications go off).
And maybe it goes on automatically (with a countdown timer to cancel) once I've been stopped for 10 minutes (or after the first standstill report goes on)

So park-up mode is both 1) paused and 2) ghosted. And I get the 3) route planning/social butterfly option without waze thinking I'm driving but stuck in traffic. (The 3 birds)

I'd even make parked-up mode the default when you start waze - turn it off when I select the Drive on a route, or when it detects me moving.

Also parked-up mode automatically comes on when I arrive at my destination.

2) Ghost option back

People need to feel they have the option of driving without appearing on a map. But let them ping, chat, etc just as normal.

3) Auto ghost mode

You've got the options of home and work as special favourites. Give me these options
a) ghost mode comes on when I'm less than x km of home or work (5 miles if you don't give me a choice of distances)
b) ghost mode comes on when I'm more than x km from home (200 miles if you don't give me a choice of distances)


Finally on the user interface:
For the iphone you already have two buttons (GPS status and server status) that do the same thing. Make the far right button bring up the display for these options. At the very least:
a) park-up mode
b) "off the grid" (ghost mode)

Make it easy for the keyboarders too. One button click with confirmation. Replace the turn app off button (9) - people know how to close apps, or can do through the menu. Or Parkup turns the app off once you've been parked up for 10 minutes with no other activity.

Now all this is subject to refinement of ideas, but there's the gist. And none of it is hard.
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