Thanks for your thoughts.
I would like to emphasize my intent was not to keep URs open for six months or indefinitely for that matter. The root problem is Waze overlooked some basic safeguards for its own policies. As an example, most web sites will prohibit you from saving alpha characters when you're filling out a phone number field. That is to prevent malicious issues and dumb mistakes. Unfortunately, at the higher level such as URs, Waze doesn't have any policy protections. One policy needing protection is that once an editor asks for more info on a UR, it should close a minimum of 7 and a maximum of 30 days later if there's no response from the reporter. And the editor(s) who did the actual work on the UR should get rewarded. Not some random map editor trolling for points.
Taco909 wrote:The specific issue with L1 editors is those doing it for their 50-UR "candy" points
I got into map editing for two reasons: the candy points and because an editor closed some of my URs without doing any work (and they were above level 1). Once in, I found it fun. So the candy is a good lure for new editors, but it's not executed effectively.
Taco909 wrote:as discussed in other threads, all rank of editors sometimes forget that the word "MINIMUM" is in front of "7 Days" on the flowchart and in the Wiki.
Amen. My concern is also the zeal to close, as Taco909 said, 7 days and 1 minute later. If you're going to do that, fine, but let that be automated. Computers are good at things like automation and it saves valuable editing time.
DwarfLord wrote:But as Taco909 said there is the serious danger of being perceived as nagging.
How many times have you e-mailed / texted a friend and asked "hey wanna go to the game this weekend?" and the next day had to send another one asking again? You then find out they meant to reply, but just forgot. Hence the auto-reminders to the reports. As I detailed, reporters typically really want their issue addressed. A couple of polite nudges wouldn't be a bother. Reminders are especially important because Waze is a driving app. If they get that UR notice while they're driving, they're going to wait to respond until they get to their destination. But by then they may have forgotten.
I would add that, as has been previously mentioned in the forums, there could be improvements in the emails the reporters get. That would address the perception of nagging as well. Quick reply buttons/links would be sweet:
"Sorry, I made a mistake, close the UR"
"I forgot, close the UR"
"Please wait, I can't respond right now"
And there should be a direct way for Reporters to respond to a UR via email.