[SUPPORT] (WORLD) MapUpdate leaves client's livemap FUBAR

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[SUPPORT] (WORLD) MapUpdate leaves client's livemap FUBAR

Postby fvwazing » Tue Nov 15, 2011 11:45 am

So - last night we were made happy with a fresh set of livemaps, apparently up to 9th of november. As usual things started by "chopping up" the calculated routes in the client. These chopped up routes are the result of the client and the server using different IDs for the same segments and disappear as soon as the client loads the latest tiles, so I decided to call it a day and see what things look like in the morning.
But this morning routes where still chopped up, always in those areas where most of my editingefforts went to during the last weeks. Looking at those areas (in the client) I could see many may segments missing... and as I drove thru such an area this morning I had to endure a Waze that is unusable, whenever I run into a missing segment I am sent into each and every direction, except for the right one, until I drive into an old, unaffected segment.

Oh - the livemap on the website looks OK, and yes, I cleared the cache in the client (multiple times, even).

Who else is seeing effects like these?
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Re: (WORLD) MapUpdate 2011-11-09 leaves client's livemap FUB

Postby Timbones » Tue Nov 15, 2011 11:50 am

Some others users have reported Missing Roads and Dashed Routing...
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Re: (WORLD) MapUpdate 2011-11-09 leaves client's livemap FUB

Postby robin1979 » Tue Nov 15, 2011 11:52 am

Yeah, every other livemap update we are having this issue. This and routing server time-outs really make me want to throw the iPhone out of the window sometimes.

Lots of this this morning:
viewtopic.php?f=6&t=11009
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Re: (WORLD) MapUpdate 2011-11-09 leaves client's livemap FUB

Postby Omega-Supreme » Tue Nov 15, 2011 1:32 pm

Hi,
Shirli have posted about the issue at status.waze.com .

Hi guys,

I'll starts with the good news:

The map tiles are updated now as to map edits from November 9 ! Hurray :)

However, you might run into a bug: some roads might appear as missing from the client (even though they appear correctly in the livemap and in the map editor).

This issue might affect the routing as well.

We are verifying currently how many tiles were affected and working on fixing it ASAP.

We will keep updating as soons as we have more details.



Thanks,



Shirli



Wanted to make sure you've seen this.

Thanks,
Eyal.
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Re: (WORLD) MapUpdate 2011-11-09 leaves client's livemap FUB

Postby fvwazing » Tue Nov 15, 2011 4:44 pm

Hurray - However...

That pretty much concludes it, does it?
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Re: [SUPPORT] (WORLD) MapUpdate leaves client's livemap FUBA

Postby robin1979 » Thu Nov 17, 2011 9:50 am

Seems like another map update is going on, navigation is impossible at this very moment again, lots of 'Proceed to highlighted route', 'Recalculating route due to map updates', 'Routing server time-out' and 'Routing server error'.

Please note: this is a basemapped country were routing is perfectly fine (except for some time-outs) when the map update process isn't running.
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Re: [SUPPORT] (WORLD) MapUpdate leaves client's livemap FUBA

Postby petervdveen » Thu Nov 17, 2011 10:57 am

This morning the routing and the map where perfect.
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Re: [SUPPORT] (WORLD) MapUpdate leaves client's livemap FUBA

Postby robin1979 » Thu Nov 17, 2011 11:33 am

petervdveen wrote:This morning the routing and the map where perfect.


It was, up until about 9:15 local time (UTC+1).
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Re: [SUPPORT] (WORLD) MapUpdate leaves client's livemap FUBA

Postby ValterBR » Sun Nov 20, 2011 9:29 pm

Hi,

I have just used the "Settings/Data Usage/Refresh map of my area" option. Then I closed and re-opened Waze. Then I took these pictures (sorry for the quality, my other phone sucks), that show the map still with issues on client:

Foto0006.jpg
POA
Foto0006.jpg (73 KiB) Viewed 2368 times

The broken segment was last updated on Sept 7th, no reason for it to be updated. I drive over it daily and it was fine until Nov 15th.
Here is the permalink for this street: https://world.waze.com/cartouche/?zoom=5&lat=-30.06079&lon=-51.2268&layers=BTFFFTTTTFTTTFTTTTT&segments=101060858

Foto0007.jpg
BR386
Foto0007.jpg (64.07 KiB) Viewed 2368 times

These segments were last updated on Oct 25th.
Here is the permalink for this highway: https://world.waze.com/cartouche/?zoom=1&lat=-29.4197&lon=-52.02392&layers=BTFFTTTTTFTTTFTTTTT

Livemap and Routing look fine. Editor also.

Thanks,
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Re: [SUPPORT] (WORLD) MapUpdate leaves client's livemap FUBA

Postby foxitrot » Sun Nov 20, 2011 10:59 pm

In the following days, I've seen some of the missing roads to appear back on the map. However none of the broken segments I was aware of got repaired.
...with the good old crashing :roll: Symbian 2.1.99.114 (N-E52), while
trying to get used to the good new social Android 4.0.xx.yyy (OP-X LOL-a-popp).
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