Is this form still being monitored? I have reports of nothing being done after months.
-Roadtechie
https://web.archive.org/web/20161030115 ... s/lcus.pnghttps://web.archive.org/web/20161030115 ... ls/c6s.png
Assistant Regional Coordinator | Great Lakes
Local Champ Mentor | USA
Country Manager | USA
https://web.archive.org/web/20161030115 ... s/lcus.pnghttps://web.archive.org/web/20161030115 ... ls/c6s.png
Assistant Regional Coordinator | Great Lakes
Local Champ Mentor | USA
Country Manager | USA
It generally seems that way. We've resolved to build a database of IGN infractions, but it's hard going doing it by hand...
CM for Philippines, GCC Countries & Yemen
The problem is that we get no confirmation of the report that we can save to a separate email box, and with the thousands of Places, it is impossible to go back and locate later.AlanOfTheBerg wrote:I would leave the Place at least for two weeks, unless you are contacted by Waze directly about a fix before that.shawndoc wrote:How long should we leave the place alone? Often the only reason we know of these problems, is because it is generating user reports.
I have reported several dozen issues with 3-4 different IGN editors.
I have never received ONE response from Waze that it is being looked at.
I am encountering places that remain on the map that I reported in April.
Both this report sheet and the one for improperly placed advertising icons on the app appear to be ignored.
-- Rich
Ya, too many issues and routing errors caused by them to simply leave them alone and hope "someone" cleans them up.shogsbro wrote:It generally seems that way. We've resolved to build a database of IGN infractions, but it's hard going doing it by hand...
The champs are fully aware of IGN's incompetence.
Unfortunately, the real damage to the map is invisible.
If an editor simply approves a PUR, that editor's name is not attached to the place, but rather the user who submitted the PUR.
We recently had a major shopping mall changed to a different name. The venue was locked at L3, last edited by an L1 (or L0). I had a college campus converted to a residential place complete with a photo of someone's living room.
We frequently observe large areas of Los Angeles suddenly devoid of PUR almost overnight... blanket approvals without any attempt to verify. Unacceptable images, unacceptable details... and every one of these approvals puts someone who should NOT have "trusted" status one step closer to being trusted.
Of course, we also have no way to prove to staff that the approvals were the work of IGN because the approving editor's name is not attached to the venue.
We are moving to an informal policy of locking any Area Place of any appreciable size or effort to L4 or higher. It's a shame that we have to treat a shopping mall the same as an airport.
-- Rich
Nothing widespread... just something we've been doing in the LA area.whatnt wrote:Where is that to happen?taco909 wrote:We are moving to an informal policy of locking any Area Place of any appreciable size or effort to L4 or higher. It's a shame that we have to treat a shopping mall the same as an airport.
Our L2/3 editors will work a location, then ping for a 4-6 on G+.
This is mainly for things like parks, golf courses, fairgrounds, or large malls where a significant amount of work has gone into the perimeters, or numerous photos.
Nothing like driving to a Westfield and having the image on the app proudly display "Sunrise Massage"
-- Rich
Ping Citemanwhatnt wrote:Oh, I see. It is next to impossible to find a L4+ in Northern CA, so this wouldn't work so well there. It has L4+ PUR's that have been pending for a long time. It is bound to cause confusion when someone who normally edits in LA spends time elsewhere in CA.
He's an L5 SM... pretty busy guy, but seems to spend a lot of time working the delta.
-- Rich
Where is that to happen?taco909 wrote:We are moving to an informal policy of locking any Area Place of any appreciable size or effort to L4 or higher. It's a shame that we have to treat a shopping mall the same as an airport.
Oh, I see. It is next to impossible to find a L4+ in Northern CA, so this wouldn't work so well there. It has L4+ PUR's that have been pending for a long time. It is bound to cause confusion when someone who normally edits in LA spends time elsewhere in CA.
Re: Report IGN Place update issues