Once in the map editor go to the location where you submitted the map error, you should then check the top right drop-down menu which contains map layers and make sure that there is a tick in the "Problems" boxes to see your report as a bubble on the map. Unless the editor closed it because he was not getting any replies you should see it and once you click that, it opens a pop-up which contains a chat where you can respond.itsatravisd wrote:I am having the same problem. I receive an email asking for additional information, but it only goes to my email, not into my app inbox. Since it’s not in the app inbox, I can’t reply. Inbox is empty, so it’s definitely not full. If I click the link to open in the map editor, it just opens the map editor at my current location and doesn’t give me any clue of what to do from there. I’ve submitted corrections in the past and not had this problem, so I’m not sure what’s going on.
I've found this video which shows exactly that: (You don't need to understand what the guy says, just watch for a few seconds after 0:30 and you'll see it)
Re: Unable to reply to Inbox message from volunteer