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New WME related community suggestions process and platform

Post by HeziBez
Hey All,

In the last months we have been re-thinking the WME community suggestions process, something we should have done for a long time. We are happy to announce it starts today! This means you'll be able to add suggestions, comment on them and upvote your favorites in our new Uservoice WME section

The changes are built from 3 main parts:

:arrow: Improvements of our internal processes which will ensure a timely review and status updates of your suggestions. This way we will have a better flow of communication and improve transparency around them.
:arrow: Backlog clean up for all suggestions 2019 - 2020, and migration to the new platform.
:arrow: New suggestions platform - That means that the option to suggest will no longer be limited to beta users, but open to all the editors in all ranks. We chose to move back to UserVoice.

More details on why and what to expect can be found in the slides attached:


What are our next steps?

:arrow:
Starting today, we will move the existing WME suggestions forum in in the ‘Phpbb’ to ‘read only’
In the next few months we will keep on reviewing suggestions older than 2019, migrate them and set status to each one.
:arrow: We will keep on maintaining the process and make status updates consistently.

What we encourage you to do?

:arrow: Add suggestions related to the WME. This can be for functionalities you are missing (as they only exist in scripts), new ideas for improving the design of the tool, or anything else that comes to your mind.
:arrow: Respond and vote. If you have a comment on a suggestion or if you have examples, this is very important. Any additional information will be at our assistance when discussing the suggestion and deciding if and how we will move forward with it.
:arrow: Share your thoughts and feedback with us.

If you have any questions or comments please do not hesitate to let us know.

Thank you!
Hezi
On behalf of the communities team.
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Post by Glodenox
The only small remark I have is that the uservoice page linked to still says "This forum is no longer active. Please leave all suggestions in the Waze Suggestion Box forum at http://www.uservoice.waze.com. " at the top :)

Apart from that I think this is a good move as we've seen plenty of non-beta people trying to make suggestions for the WME in the Waze Map Editor forum, which didn't work if nobody copied that suggestion to the suggestions forum.
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Post by Glodenox
Indeed, thanks!

I think it'll be interesting for everybody to get to see the status of these suggestions :) I've always found it a bit weird that user suggestions would be secret.

One thing I do wonder about now is what WME beta members need to do if they have a suggestion for a feature that is still only announced in beta. I guess we'll just keep such suggestions in the announcement topic now unless instructed otherwise?
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Post by HeziBez
Thank you Glodenox for the feedback!

This was fixed!!
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Post by HeziBez
yaacobyy wrote:Thanks for the new suggestion box.
It is not clear to me what should be done in case there is a suggestion in phpBB, and someone suggests the same suggestion in the new platform before the older one has been transferred. It could lead to many duplicate suggetsions, that should be combined somehow.
Also, in the above situation, if a beta user wants to add feedback to a suggestion in the phpBB forum, what should he do in case the suggestion is not yet transferred. Should he give his feedback in the old forum?

As to the new WME suggestion box, it would be better if the link to the application suggestion box will be highlighted, and the same in the application suggestion box the link to the WME suggestion box should be highlighted.
Thank you for the feedback Yoav.
Regarding the existing old suggestions, as mentioned, we are starting to go back until we will answer them all in the upcoming months. if you wish you can always re-suggest them in UserVoice, and we can marge suggestions in case we will have duplicates. So no worries about that. :D

Regarding extra comments, you won't be able to add them in the old forum. if you have something like that, you can share it in Email with me with link to the suggestion ( I will take it from there)

Last but not least, we will check the option to highlight those.
YanisKyr wrote:Great news.

I'm noticing there are a lot of old suggestions still open, items that have even been released to production long ago. Are you planning to do a clean-up of some sort?
Happy to see you think it is great Yanis.
As mentioned, we will do a full cleanup of all suggestions in the upcoming months, and remove suggestions which are not relevant.

Best,
Hezi
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Post by iainhouse
yaacobyy wrote:There are many WME related suggestions in the "old" suggestion box. Will these be transfered to the WME suggestion box?
HeziBez wrote:Backlog clean up for all suggestions 2019 - 2020, and migration to the new platform.
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Post by MauricioCGB
Good News.

Forwarded to the Brazilian community forum.
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Post by vince1612
Glodenox wrote:a suggestion for a feature that is still only announced in beta.
Most important features have had their own staff thread with the basics, they usually can take feedback there.
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Post by yaacobyy
Thanks for the new suggestion box.
It is not clear to me what should be done in case there is a suggestion in phpBB, and someone suggests the same suggestion in the new platform before the older one has been transferred. It could lead to many duplicate suggetsions, that should be combined somehow.
Also, in the above situation, if a beta user wants to add feedback to a suggestion in the phpBB forum, what should he do in case the suggestion is not yet transferred. Should he give his feedback in the old forum?

As to the new WME suggestion box, it would be better if the link to the application suggestion box will be highlighted, and the same in the application suggestion box the link to the WME suggestion box should be highlighted.
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Post by yaacobyy
There are many WME related suggestions in the "old" suggestion box. Will these be transfered to the WME suggestion box?
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