Get a sneak peek at whats next for Permanent Hazards on our April 7th Office Hours!
The place to get information and ask questions about everything to do with properly and successfully editing the Waze Map.

Use this forum for all general editing questions, and the sub-forums for specific types of Waze Map Editor features.

Post Reply

Lost editable areas

Post by DoctorDylan
EDIT BY MOD to help with understanding the status:

Complaints are coming in from both servers, all over the world.

This was called directly to the attention of the developers yesterday morning, and they have acknowledged the problem and are investigating the possible causes.


--

I seem to have lost part of my (previously) editable area.
Now the editable area is broken into sections? (It wasn't before?)
Well, I seem to be missing some...
Trying to go back to an area to tidy something up, and can't....
DoctorDylan
Posts: 10

POSTER_ID:7937387

1

Send a message

Post by dave3825us
14 pages of people saying they cant edit areas as of Oct 2

EDIT BY MOD to help with understanding the status:

Complaints are coming in from both servers, all over the world.

This was called directly to the attention of the developers yesterday morning, and they have acknowledged the problem and are investigating the possible causes.

OK,,,,


20 days later,

WHATS GOING ON?
Find the bug yet?
When will it be fixed?

How about some kind of official word from Waze?
dave3825us
Posts: 29
Send a message

Post by dave3825us
Getting bored with such a small area to edit....

At waze, Please post the progress on this issue. We feel like we are in the dark....
dave3825us
Posts: 29
Send a message

Post by DoctorDylan
AndyPoms wrote:You have access to areas you drive for three months after your last time through the area.
Yep, the 3 month rule seems to make sense...
It would have been in July when I last drove where I am trying to edit.
DoctorDylan
Posts: 10
Send a message

Post by Douglasfc
I have the same issue. On Monday 11/5, I had a drive in the Detroit, MI area and later that day was able to edit in those areas. Today, 11/6, I went back in to edit and had lost the privilege for those areas. I will also follow up.
Douglasfc
Posts: 2
Send a message

Post by edcharly
One more. I'm from spain. I've lost the 200km2 area I made last week but the drives still appears. This is very disappointing.
edcharly
Posts: 2
Send a message

Post by Editot
Same issue in Hong Kong.
Editot
Posts: 165
Has thanked: 7 times
Been thanked: 12 times
Send a message

Post by Editot
Growing frustration that this issue remains unresolved with no feedback from "The Infrastructure Team". Would be reassuring to have an update from them on this - seemingly global - issue.
Editot
Posts: 165
Has thanked: 7 times
Been thanked: 12 times
Send a message

Post by Editot
Appears to be happening again? Any updates from anywhere?
Editot
Posts: 165
Has thanked: 7 times
Been thanked: 12 times
Send a message

Post by emlben
jasonh300 wrote:Okay, support has requested some additional info. For anyone having this problem, if you know this info, please post the beginning date and time in GMT of any drive that is missing editable area. If we can get just a few, it will help with troubleshooting.

On INTL server:

Nov 04 18:16 GMT
Nov 04 15:04 GMT
Nov 04 14:19 GMT
Nov 03 14:00 GMT
Nov 03 11:53 GMT
Nov 03 11:05 GMT
Nov 03 09:59 GMT
Nov 03 09:06 GMT
Nov 02 20:27 GMT
Nov 02 16:55 GMT
Nov 02 14:52 GMT
Nov 02 08:35 GMT
Nov 01 09:56 GMT

Hoping for solution, I'm not visiting these areas for a while and there are not many roads that exist on waze...
emlben
Posts: 5
Send a message