What do you do when users submit update requests because the waze directions (which match correct road names) conflict with incorrect street signage?
1. This intersection
is on "S Martin L. King Blvd". So says every map I can access, including the county GIS. Every other street sign on that street says "Blvd." However, the sign at the intersection with Wall st. says "Martin L. King Ave". Should I (a) change a road segment to the "Ave" name so waze instructions match the sign? (Ugh), or (b) leave it as is and politely tell the user the sign is wrong? (What I just did, seeking confirmation.)
2. This intersection
is on "N Rock Springs Dr." However, the (brand new) sign incorrectly says "W Rock Springs Dr." For this one, I just renamed the road "Rock Springs Dr." to avoid the issue entirely.
What would you do in these cases?
It is indeed a conundrum. I had this exact problem a couple of days ago. Someone reported that Lafitte St should be Lafitte Ave. I checked it out and in the blurry streetview image, sure enough, that's how it reads on the sign, at that particular intersection where the UR was left and the turn instruction was made. I checked every other sign for about 6 blocks in either direction, and not another one had Avenue on it.
So I changed that one block to Avenue. I don't really know if that was the right choice, but it will give correct TTS instructions. The street is one-way, so it shouldn't interfere with any other instructions where the signs are different. The streetview image is 5 years old, so if it's been like that for that long, it's unlikely to change anytime soon. For all practical purposes, Lafitte Street is called Lafitte Avenue in that one block (and being New Orleans, where streets are constructed, named, and given one-way/two-way direction without reason or rhyme, it may very well be intentional).