russblau wrote:Wow! Elle-emme, rest assured that not everyone feels that way. To me, if an editor's questions or comments are helping to clarify or resolve an issue, then their rank doesn't matter. For that matter, anyone whose comments aren't constructive shouldn't be editing, and in that case their rank shouldn't matter either.
This isn't about comments. It's about misrepresenting yourself as a person who can solve a problem when you can't. That will drive users away just as quickly as lying to them about having solved a UR when you haven't done anything.
When you make the initial comment on a UR, you become responsible for that UR. Nobody else is going to get a notification that the reporter has replied. So now, the lower level user has to ask for an unlock, or ask for someone else to fix the problem, creating additional complication.
We've worked on and tested this feature for 6 months now to make it a DIRECT communication between the editor and the reporter. Obviously this isn't how it's going to work now that everyone has access to it. This is quickly going to turn into an unmanageable mess.