The place to get information and ask questions about everything to do with properly and successfully editing the Waze Map.

Use this forum for all general editing questions, and the sub-forums for specific types of Waze Map Editor features.
Sort by
Author
Post time
Subject
Display
All posts
1 day
2 weeks
1 month
3 months
6 months
1 year
Post Reply

[[SUPPORT]] Unable to close update requests

Post by
As of about a half-hour ago, I am no longer to close Update Requests in my area: Cartouche returns a red "Internal server error" message. It doesn't seem to matter which UR I try to close.

POSTER_ID:962545

1

Send a message

Re: [[SUPPORT]] Unable to close update requests

Post by AANav
I was unable to edit or close out any of the update request. Today I can edit the map although there seems to be some lag between the edit and time the map refreshes. Closing requests still shows Internal Server problem error.
AANav
Posts: 5
Send a message

Re: [[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
Dang, I was going to have time to close a bunch this rainy day. Still at 200 pages ... :oops:

I tweeted @Waze and they responded they'd look into it.
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

Re: [[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
petervdveen wrote:I thinks it's only a WWW problem because on WORLD I don't have the problem.
Their tweet/status.waze.com post is a bit ambiguous. The House Number problem supposedly affects both servers, but saving update requests (not just closing) fails on the US server only based on what users are saying.
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

Re: [[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
Waze was aiming to have a fix put in by the end of this past week. They were not able to get the fixes completed, however. They are still working on it.
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

Re: [[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
Given that they were aiming for the end of last week, I was really hoping to see something early this week. :( Sad, sad, sadness abounds.
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

Re: [[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
GizmoGuy411 wrote:Good point hallmike. Had not thought of that. Especially considering that Cartouche has been vitually unuasable in the past, with just normal editing. I just wish Waze could get some big money investors, so that they could increase the size of their team and of course their servers.
What are they doing with that $25mil?
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

[[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
Sweet! Looks like I'll also need to get the known issues page updated when the community verifies the fixed.
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

Re: [[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
harling wrote:Excellent! I've started thinning out the ~20 pages of URs that accumulated over the past month.
Mine got up to 243... :mrgreen:
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

[[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
I'm very happy with the speed today!
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

Re: [[SUPPORT]] Unable to close update requests

Post by AlanOfTheBerg
hallmike wrote:Yes, I've been pleasantly surprised. Applying the fix on a Sunday morning was good planning.
Their weekend is Fri-Sat right? It works out nicely for the majority of Waze users, for sure.
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3479 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ
Post Reply