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These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.
Post by tthorny
I'm in the US and experiencing the same problem for several days. It s l o w l y tries to work but never catches up.
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Post by tthorny
I'm having the exact same issues. It's been going on for several days now.
I have a BB Bold9700 V6.0.0.526 bundle 2342 Platform 6.6.0.195
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Post by TURBO--4
Navigation crashes or locks up the BB 9650 with VZW. No map but do see other Waze users and alerts. I send an error report but after it done communicating it says it error-ed and did not send report.

I hope there is support for the existing platform as have turned more than a few people on to this awesome app.
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Post by TURBO--4
It works! We got maps! The scoreboard stopped at the sametime all this went down.

I'll give updates in 7 hours of other problems if no one else does.

Thanks gang!
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Post by Unholy
Hi Guys,


We think we finally found a solution to this problem.

Can you please verify this?


Ori
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Post by Unholy
Hi everyone,

We have found to problem that caused the maps not to be shown/ constant reroutes when using BB.
We uploaded a fix minutes ago and it seems like the problem is now fixed.

Thanks,


Ori
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Post by Unholy
Hi guys,

Thank you for the intel - we did find a sync issue that affects BB users.
We uploaded a fix that should take care of the tile download for BB users.

Special thanks to Shmupi that help us identifying this issue.



Ori
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Post by Unholy
Hi guys,


I need your help here, if you may:

Can you please post here, using Permalinks, area which missing map tiles, area where you keep getting reroutes and any place that giving you hard times when using Waze on BB.

Thanks,


Ori
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Post by Unholy
aviljoen wrote:Hi Ori,
I will be happy to help.
Can you please just give me step-by-step instructions of what you would like me to do on my Blackberry to get the information?
Thank you
Kind Regards
Andre

Hi,

We need to see whether it's a tile issue, so what we need is to know where do you get reroutes and see where do you see blank map tiles or curropted ones.

The most simple way is just send us a permalink from the WME of the area which you encountered issues such as the ones you described here.

Thanks,

Ori
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Post by Unholy
Hi guys,

I know that from first glimpse it does not look related, but we're checking a lead here, and your examples will be greatly appreciated.

Thanks,

Ori
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