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Waze App Useful Resources

Sending logs failed

Post by villena
I've tried uploading log files of some crashs for some time now, but it fails consistently. In some earlier versions I was able to send logs, but with the recent version they always fail (don't know if it's related to exactly this current version, though).

The dialogs that I see appearing:

Preparing files for upload 1/1
Uploading logs 1/14... (just a quick flash, then the error)
Error sending files (OK)

I'm using Nokia E90 and Waze release 1.4.3.0.
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Re: Sending logs failed

Post by libora
I have this same problem :( . It seems that it is problem on Symbinan.
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Re: Sending logs failed

Post by renatoseixas
support wrote:Hi,

symbian fails sending log files since these are too big for it.

you can email us to support@waze.com with the file as attachment. it's located at the phone memory main folder name: waze_log.txt .
please add description of what happen prior the crash.

Regards,
Liron- support team
Liron,

I deleted this file, but when I select send log it appears again and the number of logs increases because the error appears again.
What can I do?

Rgr,

Renato Seixas.
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Area Manager Rio de Janeiro-RJ | Niteroi-RJ | Sao Paulo-SP | Osasco-SP | Barueri-SP | Recife-PE |

Re: Sending logs failed

Post by support
Hi,

symbian fails sending log files since these are too big for it.

you can email us to support@waze.com with the file as attachment. it's located at the phone memory main folder name: waze_log.txt .
please add description of what happen prior the crash.

Regards,
Liron- support team
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Re: Sending logs failed

Post by support
Hi,

ignore it.
press dismiss and continue using waze.
it won't appear next time.

Regards,
Liron- support team
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Re: Sending logs failed

Post by VVes
SAME PROBLEM, on n95 this time..
if it'll help my version is release 1.4.3.8

ALSO, my points and newly mapped roads are not uploaded..

I found 4 *.wud files under e:\data\others\maps\queue

maybe i can submit them manually and et some points!!!???

Thanks in advance
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