I am also having an issue with points showing up. I'm a new user, but I apparently created an account over 2 years ago. Once I got access back to that account, I was able to use the app just fine.
However, while the app says I'm picking up points (25 points for first 10 miles, 6 points here and there for reports, 25 bonus points for...I don't know what, but I drove over/through it on the map), my point total is 12.
Is the calculator just slow? By my count, on Monday I had 0 points. I accumulated at least 62 points that day (first 10 miles = 25, 2 reports = 12, first report = 25), but on Tuesday, the dashboard said I only had 6.
On Tuesday I drove a small bit, picked up some random 25-point bonus, sent a report or two, and got the 100-point bonus for driving twice in one week. My point total on Wednesday is 12.
Is the dashboard just days-slow in calculations? The bonus points list shows I've hit 3 items so far (150 points total), but those aren't reflected elsewhere.
If calculations aren't this slow, is there any chance my old-and-unused-until-very-recently account missed some sort of migration?
Thanks very much, everyone.
-----EDIT
To confirm, I am logging into the North America version of Waze, not the World version. The app and web dashboards agree on points and rank, it's just that they're not correct. The only points I have are for driving 2.5 miles. The rank was last updated at 6.11.2013, 23:50, so that says to me my other points should be included by now.
If there are any other basic things I should check, I will, but this seems to cover what's in the FAQ.
However, while the app says I'm picking up points (25 points for first 10 miles, 6 points here and there for reports, 25 bonus points for...I don't know what, but I drove over/through it on the map), my point total is 12.
Is the calculator just slow? By my count, on Monday I had 0 points. I accumulated at least 62 points that day (first 10 miles = 25, 2 reports = 12, first report = 25), but on Tuesday, the dashboard said I only had 6.
On Tuesday I drove a small bit, picked up some random 25-point bonus, sent a report or two, and got the 100-point bonus for driving twice in one week. My point total on Wednesday is 12.
Is the dashboard just days-slow in calculations? The bonus points list shows I've hit 3 items so far (150 points total), but those aren't reflected elsewhere.
If calculations aren't this slow, is there any chance my old-and-unused-until-very-recently account missed some sort of migration?
Thanks very much, everyone.
-----EDIT
To confirm, I am logging into the North America version of Waze, not the World version. The app and web dashboards agree on points and rank, it's just that they're not correct. The only points I have are for driving 2.5 miles. The rank was last updated at 6.11.2013, 23:50, so that says to me my other points should be included by now.
If there are any other basic things I should check, I will, but this seems to cover what's in the FAQ.
Re: Points, scoreboard and ranking problems