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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by krzycholub
Yep - seems to be OK now.
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by LennyNRPD
Yep this is happening with any PUR's entirely for me as well for the past 5 days now. Reviewing PUR's or adding them, RPP's and so on are not being counted towards the editing activity in the users profile. This is both for the recent edits section as well as the editing activity section. The counter will remain at 0 as well as the recent edits not showing at all. 
 
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by maiapas
I've opened an internal issue for this report.

Can you please share a PL of a place you've recently edited for which you didn't get any points?

Thanks in advance!
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by maiapas
Thanks everyone, I have opened an internal bug.

Apologies for the temporary inconvenience.

Best,
Maia
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by maiapas
DownPeriscope wrote: ↑Wed May 10, 2023 2:56 pm Okay, @maiapas, I just read in the other topic that you requested this problem to be posted as a separate issue.

Could you perhaps provide us with any news on the subject? Anything would be better than the sound of silent wondering. ;-) As I said, we're smack in the middle of a MapRaid drive to get a deluge of EVCS-PUR added to the map. As those places now count for nothing, keeping my fellow editors motivated to carry on with that  rather monomaniacal task is not getting any easier...

 
 

 
An internal issue has been opened and the bug is currently under investigation. It is being treated with high priority.

Thank you for your patience while we solve this matter.

All the best,
Maia
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by maiapas
We are actively working on a fix, starting with NA and IL. ROW will follow in a couple of hours :)

I will update you once the issue is fully resolved.

All the best,
Maia
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by maiapas
Hi Everyone,

I am happy to let you know the issue has been solved and now points are correctly awarded for editing places in all environments.

We are still working on restoring the lost points during this period. I will update you once we finalize restoring points.

EDIT: Points have been restored successfully.

All the best,
Maia
 
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by maiapas
We shared all the data with the engineering team, including some example usernames and PURs that were recently edited and those editors did not receive points for.

Sharing as much information as we can with the team positively impacts resolution time :)

All the best,
Maia
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Re: No edit points being awarded for working on places - if these edits are not being counted are they actually happenin

Post by PJJvStrien
DownPeriscope wrote: ↑Thu May 11, 2023 12:41 pm Could it be that the issue has been solved? I just noticed I was being credited with POI-Edits again. Perhaps staff and/or other editors could confirm or deny the problem having been solved?

 


 
I handled a few PURs just yet and I did get a point for every single one. So it seems something's fixed!
 
 
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