These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.
Sort by
Author
Post time
Subject
Display
All posts
1 day
2 weeks
1 month
3 months
6 months
1 year
Post Reply
Forum rules
Waze App Useful Resources

Points when losing connection or crash?

Post by BrutusNL
I was wondering:
1. ...when points for driving existing roads are submitted to the server? Is this all the time while driving or only on exit?
2. What happens if I drove for, say, 90 minutes online and at the end, just before exit, the network connection is lost and I exit without an active connection. Are all points gone then?
3. and what if after 90 minutes my phone hangs and I need to remove the battery to reset the phone? Happens about every 5th drive.

I hope points count, so that drive wasn't useless in terms of Wazing :-)
BrutusNL
Posts: 342
Been thanked: 4 times

POSTER_ID:118908

1

Send a message

Re: Points when losing connection or crash?

Post by BrutusNL
excellent!
BrutusNL
Posts: 342
Been thanked: 4 times
Send a message

Re: Points when losing connection or crash?

Post by BrutusNL
I'm afraid it doesn't work exactly as expected, or as it was designed.

I was already wondering why my recent trips didn't generate that many points.

Yesterday I drove almost 90 minutes (appr. 175 kms) and when I stopped for a coffee after 165 kms because I was a little early, I got back in the car and my phone had hung at exactly the position I was in at that moment. So, Waze knew until I stopped for the coffee where I was. I took out the battery, rebooted the phone and started Waze again and drove the last 10kms.

However if I look in my archive (http://world.waze.com/WAS/gpx?id=1103048) and more specifically the first route on that day (rm_07_04_10_2800527577_37478.gpx), only the final part of this trip was recorded. The trip back home again didn't even show in the archive at all.

Thus...it appears that you have to have a live connection all the way up until you have properly shut down Waze. Any loss in connection or any crash/hang of the phone until then makes you lose your trip.
BrutusNL
Posts: 342
Been thanked: 4 times
Send a message

Re: Points when losing connection or crash?

Post by BrutusNL
hallmike wrote:There is a post where Support said your route uploads may be delayed up to 48 hours. Wait a few days and see if the other routes show up...
Oh, I'll be patient, but since the other trips of that day (also the ones later on that day) showed up, I thought the others were lost.
BrutusNL
Posts: 342
Been thanked: 4 times
Send a message

Re: Points when losing connection or crash?

Post by BrutusNL
hallmike wrote:There is a post where Support said your route uploads may be delayed up to 48 hours. Wait a few days and see if the other routes show up...
Funny, after posting I checked and the other (and older ones) of that day popped up. Case closed :lol:
BrutusNL
Posts: 342
Been thanked: 4 times
Send a message

Re: Points when losing connection or crash?

Post by BrutusNL
Sorry I doubted your expertise :oops:
I installed the WVGA yesterday and besides from looking soooooo much prettier, it seems to be more stable and more responsive than the VGA version. I didn't know of the bugs in the 1.5.x.. Is it better to install the 1.4.x then?
BrutusNL
Posts: 342
Been thanked: 4 times
Send a message

Re: Points when losing connection or crash?

Post by BrutusNL
robin1979 wrote:(Hmm you have a good excuse now to get a new (WinMo-less) mobile phone, just don't tell the missus it was my idea.)
:lol: Good thing you whispered that!
BrutusNL
Posts: 342
Been thanked: 4 times
Send a message

Re: Points when losing connection or crash?

Post by gerben
robin1979 wrote:(Hmm you have a good excuse now to get a new (WinMo-less) mobile phone, just don't tell the missus it was my idea.)
Hint: Android is a great platform, changed from WM to Android last december, and I will definately not go back to WM...
gerben
Posts: 4782
Has thanked: 13 times
Been thanked: 175 times
Send a message
Nokia Lumia 920 (WP8 3.7.6 client)
Countrymanager The Netherlands
[img]https:///EcBKq[/img][img]https:///WS6zp[/img][img]https:///Y17fx[/img]https://img69.imageshack.us/img69/35/luiconring.png

Re: Points when losing connection or crash?

Post by hallmike
There is a post where Support said your route uploads may be delayed up to 48 hours. Wait a few days and see if the other routes show up...
hallmike
Posts: 505
Been thanked: 6 times
Send a message
https://photos.imageevent.com/hallmike/ ... llmike.jpg ...when you care enough to Waze the very best

Re: Points when losing connection or crash?

Post by robin1979
1. all the time
2. No, see 1
3. No, see 1
robin1979
Posts: 3032
Has thanked: 1 time
Been thanked: 22 times
Send a message
MapSquadEurope
Area Manager - Europe
Post Reply