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Map Not Loading on BlackBerry + Rerouting Loop

Post by hmarian
Hello Wazers,

I'm located in Canada and using BlackBerry Bold 9780 on the Rogers Wireless network.

Since yesterday I'm experiencing a problem where Waze maps are not showing on the device. I can see other Wazer's icons and reports but the roads are not showing on my device.

I know that BlackBerry is a legacy device and Waze have no developers working on this OS, but I was hoping first to hear if other people on BlackBerry or other legacy devices are experiencing the same thing.
When we figure out if this is a device issue or network issue it will be easier to know what to do next.

Please let me know if you are seeing the same on your end.

Thanks,
Hagay.
hmarian
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Last edited by hmarian on Sat Oct 06, 2012 1:19 am, edited 1 time in total.

Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by GTKTS
Works fine, thanks!
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Post by hmarian
I'm curious if this is a BlackBerry only issue or once again all legacy devices affected by that.
Can someone with with a non BlackBerry legacy device comment on this?

Thanks,
Hagay.
hmarian
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Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by hmarian
tthorny wrote:I'm in the US and experiencing the same problem for several days. It s l o w l y tries to work but never catches up.
What do you mean by saying it is slowly tries to work? Other than users, reports and speed bubbles do you see anything else?

Hagay.
hmarian
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Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by hmarian
Problem is still there.
Almost 10 days without Waze and my drives are like guessing where to go in the darknes, without a light source.
Please find a fix for us Waze!

Hagay.
hmarian
Waze Global Champs
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Posts: 4597
Answers: 1
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Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by hmarian
Teaboy1748 wrote:Just tested,
Full GPS Signal, Full Network Connections.
Maps are still currently not loading.

Hopefully they will consider to develop for the new BB 10 Phones coming out in 2013.
Don't build too many hopes for Waze version for BB10. Waze stated that they no longer have plans to develop to BB platform and they are focusing on iOS and Android.
If BB10 will be able to run Android Apps (and I think it will) then you will be able to use the Waze Android app on your BB device.

Hagay.
hmarian
Waze Global Champs
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Posts: 4597
Answers: 1
Has thanked: 104 times
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Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by hmarian
I got the maps back. Thank you Waze!
hmarian
Waze Global Champs
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Posts: 4597
Answers: 1
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Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by hmarian
Confirming that the maps are back in Toronto, Ontario.

Hagay.
hmarian
Waze Global Champs
Waze Global Champs
Posts: 4597
Answers: 1
Has thanked: 104 times
Been thanked: 1437 times
Send a message

Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by hmarian
While maps are showing properly now, I have a question to you all if any of you experiencing routing issues with your BlackBerry?
Since this morning anytime I try to navigate somewhere, the route is showing for a few seconds, and after a short while it is recalculating the route and on and on. In most cases it is not even showing the purple route on the map, or the next turn street name.
Let me know if you had notice the same thing.
If you are using other handhelds (not BlackBerry) also please confirm if you have the same issue, so we will know if this is a BlackBerry issue or general device issue.

Thanks,
Hagay.
hmarian
Waze Global Champs
Waze Global Champs
Posts: 4597
Answers: 1
Has thanked: 104 times
Been thanked: 1437 times
Send a message

Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada

Post by hmarian
I didn't expected crashes on my BlackBerry Bold 9780, Rogers Wireless in Toronto.
After the last map fix everthing was working well for me for just about one day and I first experience the issues I described above this morning.

I'm so frustrated that waze is not stable on BlackBerry.

Please fix this Waze!

Thanks,
Hagay.
hmarian
Waze Global Champs
Waze Global Champs
Posts: 4597
Answers: 1
Has thanked: 104 times
Been thanked: 1437 times
Send a message

Device: Samsung Galaxy S20+
Waze Version: 4.90.90.901
Country Manager: Canada
Area Manager: Greater Toronto Area, Buffalo (NY), Binyamina (Israel)
Android/WME Beta Tester
-----------------------------------------------------------------------------------------
Editing Manual | Editing Best Practice | @Waze_Canada