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Favorites Disappeared on New Phone

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I just installed on my new galaxy nexus and waze didn't restore my favorites. Is there anyway to force it?

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Post by a4bolek
searayman wrote:I just installed on my new galaxy nexus and waze didn't restore my favorites. Is there anyway to force it?

Sent from my Galaxy Nexus using Tapatalk 2
I run Waze on two devices. One at the time. To "sync" favorites I delete all traces of Waze on one device. That includes clear data, clear cache, force stop, uninstall, delete waze folder. Wait few hours and re install from .apk or Play Store.
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Post by a4bolek
dnaz05 wrote:Started a drive, and everything was normal. When I finished and went to put in another destination, all my favorites were gone.

Tried logging out and back in. Tried deleting the app and reinstalling. Still nothing, what else can I do?
Go to Menu >> Navigate and type in the search bar: ##@restorefav
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Post by AlanOfTheBerg
belendez wrote:2) Go to Menu >> Navigate and type in the search bar: ##@restorefav
I've not seen that command before. Nice find.
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Post by AriesDomingo
belendez wrote:The next steps worked for me:

1) If you're already logged in with Facebook please login with Waze (you need to sync Facebook with Waze).

2) Go to Menu >> Navigate and type in the search bar: ##@restorefav

Good luck!
Worked just GREAT!!! Thanks man!
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Post by belendez
The next steps worked for me:

1) If you're already logged in with Facebook please login with Waze (you need to sync Facebook with Waze).

2) Go to Menu >> Navigate and type in the search bar: ##@restorefav

Good luck!
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Post by Brshk1
And there seems to be a known problem with that. It hits very rarely, but when it does, your favourites are gone.

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Post by CarlosLienstadt
Suddenly I lost all my Favorites.
I already uninstall and reinstall the app again, but the Favorites didn´t came back. Points and status ok, but no Favorites.
Any tip?
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Post by CBenson
belendez wrote:The next steps worked for me:

1) If you're already logged in with Facebook please login with Waze (you need to sync Facebook with Waze).

2) Go to Menu >> Navigate and type in the search bar: ##@restorefav

Good luck!
Thanks, that worked great.
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Post by deeggo
If you still have your old phone: copy the history file from its Waze folder. Always keep your own backup of that file to keep things in your own hands.
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Post by dnaz05
Started a drive, and everything was normal. When I finished and went to put in another destination, all my favorites were gone.

Tried logging out and back in. Tried deleting the app and reinstalling. Still nothing, what else can I do?
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