I'm not sure that I have read all the posts on this subject, but I'm here because this morning I tried to enter a hyphenated address on Oahu for the first time, and Waze would not take it. It drops the second half of the address whether I include a hyphen or not.
I discovered in 2007 that TomTom devices would not take the hyphenated addresses, and reported it to their customer service. Others had apparently beat me to it, because TomTom was well aware of the situation--and didn't care to fix it. I think it was only 2012 (?) when a version of their software came out that had hyphens on their keyboard. Meanwhile, they did accurately navigate to restaurants and other pre-loaded addresses with hyphens.
Unfortunately, the overwhelming majority of addresses in Hawaii have hyphens.
Stores (at least the responsible ones) advised potential TomTom buyers of the problem. I was in a Best Buy when a military guy consulted a sales person about what would be a good GPS to buy. I overheard the sales person (an honest fellow) cautioning the customer that the TomTom models would not handle any of the addresses near where he lived, or elsewhere on Oahu.
There are highways where the number after the hyphen makes all the difference. There could be a couple of miles, I understand, between one end an the other of a hyphenated street number.
I hope this will be treated with great seriousness. It also affects parts of New Jersey and I'm sure other areas that use a similar scheme.
I am a newbie here, if someone can suggest to me a way to raise the profile of this issue, I'd appreciate it.
Thanks
P.S. Google Maps, as an example, has no trouble with accepting hyphenated addresses.