Points aren't correct, difference between Dashboard & Client  Topic is solved

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Points aren't correct, difference between Dashboard & Client

Postby Carharttguy » Mon May 06, 2013 10:13 am

Hello everybody

There seems to be a problem with my dashboard.
I'm a pretty new user, and untill yesterday, my client (on Symbian^3) reported that I needed to drive at least 160+km to choose another avatar (those car icons). Yesterday I drove at least 100 km. And today, I can choose all avatars, so my client is updated correctly. But if I look at My Dashboard, it only reports 37km (in total), my real number must be at least 5 times higher. I also reported traffic issues yesterday (in Brussels, Belgium). But that is also nowhere to find on My Dashboard.
Only problem is I can't watch the scoreboard on my device, because it's not supported.

Is there a way to update those scores with the client? Anything I can do?

Thanks in advance.

Edit: I'm on the world.waze.com server.
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Re: Points aren't correct, difference between Dashboard & Cl

Postby Carharttguy » Mon May 06, 2013 12:42 pm

Thanks for the information omba_de.

I see a lot of updating problems on the forum, but most problems seems to go about 'not updating', while my account is 'partially updating', is that also a bug that Waze is solving?
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Re: Points aren't correct, difference between Dashboard & Cl

Postby Carharttguy » Mon May 06, 2013 4:33 pm

omba_de wrote:Yes. It is.
(Well... I hope at least :) )


Ok, I just discovered 'My Drives', and there they are, so they were commited to Waze's servers. I'm confident there will be a solution.
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Re: Points aren't correct, difference between Dashboard & Cl

Postby crazycomputingdotnet » Tue May 07, 2013 4:41 am

There are a couple of posts about this including the global post. Staff is aware. Locking this post so further developments can be communicated in the original post/global post.
viewtopic.php?f=16&t=48306
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Re: Points aren't correct, difference between Dashboard & Cl

Postby omba_de » Mon May 06, 2013 10:25 am

Hi.
You can See the scoreboard on your device:
World.waze.com/dashboard/scoreboard

And it needs some time, until the drives are updated. Sometimes you can see the the next day, and sometimes it takes up to 3-4 days.
Waze has currently some issues with the update progress. But nevertheless, they will be updated.
Just lean back and wait (which always a good idea at waze... ;) )
So you'll be able to choose one of those funny cars. And soon you'll get a sword or a crown ;)
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Re: Points aren't correct, difference between Dashboard & Cl  Topic is solved

Postby omba_de » Mon May 06, 2013 1:29 pm

Yes. It is.
(Well... I hope at least :) )
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