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Points are not recording

Post by Geotreker
For the last two days my points have not updated. I have driven 100+ miles while also contributing reports with no change in my score since Thursday at 11:45pm. The website is capturing my drives from the last two days without points being given. My phone has both WiFi and cell network and connectivity is fine from both. I have included screen shots taken this morning from both phone and desktop. Has any one else experience this issue?


Location: U.S.
Carrier: AT&T
Phone: HTC One X+
OS: Jelly-Bean 4.1.1 Elegancia 5.1.0


http://i222.photobucket.com/albums/dd133/350zracing/20130511054037.png
http://i222.photobucket.com/albums/dd133/350zracing/ScreenShot2013-05-11at60905AM.png
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Last edited by Geotreker on Sat May 11, 2013 11:06 am, edited 1 time in total.

Re: Points are not recording

Post by AlanOfTheBerg
Not a nav and routing question. Moving.
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Re: Points are not recording

Post by Geotreker
That is the problem. Points are updated daily and it has been 2.5 days since points were processed. There is no report of server backlogs. Map editor is showing all my drives for the last three days with no points recorded.
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Last edited by Geotreker on Sat May 11, 2013 12:06 pm, edited 1 time in total.

Re: Points are not recording

Post by Kuhlkatz
Your Web dashboard will show when last your points were updated server-wide.
Sometimes there are delays in point processing, other times there are delays in drive processing.
Not all delays are announced in the status pages, but the bottom line is that you will have to wait for this process.
Look at the sticky notes above the forums, they discuss this in detail.

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Re: Points are not recording

Post by Mohrorless
I was having the same problem! It seems to have resolved itself since late yesterday afternoon (for me anyway).
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Re: Points are not recording

Post by petervdveen
As you can see in your last screenshot, your point are only updated to 08-05-2013.
So you have to wait till the points are processed.
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Re: Points are not recording

Post by petervdveen
It's not that everyones points are calculated apart from eachother. ;-)
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